[
  {
    "id": "parahelp-docs-1",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com",
    "excerpt": "Describe the flow you want in natural language - the policies, knowledge, and tool connections it combines - and the Internal Agent configures it.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-2",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/internal-agent/test",
    "excerpt": "Simulations replay your historical tickets - or mock scenarios - against the configurations in the task, and production tests verify your tool connections.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-3",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/internal-agent/release",
    "excerpt": "By default, every action requires manual approval. You can set specific tools to auto-approve per task or automation",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-4",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/internal-agent/release",
    "excerpt": "Configuration actions publish as a release on the Releases page, where you can track the impact and revert with one click.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-5",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/platform/automations",
    "excerpt": "An automation is an Internal Agent task that runs on a schedule, like every weekday at 9am, or a trigger, like a GitHub PR merging",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-6",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/guardrails",
    "excerpt": "Require Slack approval before the refund tool runs on amounts above $100.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-7",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/guardrails",
    "excerpt": "When a ticket is about an enterprise account, transfer it to the enterprise team with a summary note.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-8",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/resources/changelog",
    "excerpt": "Enable auto-approve for a task or automation, and the Internal Agent can perform any action through the connection without asking for approval.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-9",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/knowledge",
    "excerpt": "See your live knowledge and its version history - who published what and when, with a diff for every change",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-10",
    "tier": "claimed-docs",
    "url": "https://parahelp.com/security",
    "excerpt": "Role-based access across the product.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-11",
    "tier": "claimed-docs",
    "url": "https://parahelp.com/security",
    "excerpt": "Workspace admins can disable all personal data storage in the platform if they do not want Parahelp to retain this data.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-12",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/tools",
    "excerpt": "Tools can use any service with an API: public integrations like Stripe, or your own internal endpoints.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-13",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/api",
    "excerpt": "Customer requests come in through the API instead of a ticketing system. Your Customer Agent handles them with the same configurations, tools, and guardrails",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-14",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/resources/changelog",
    "excerpt": "let the Internal Agent act without waiting for approval, and run it from your own tools via the API.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-15",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/ticketing-system",
    "excerpt": "Your Customer Agent works as a team member in Intercom, Zendesk, Front, Plain, or Pylon.",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-16",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/resources/changelog",
    "excerpt": "Parahelp now integrates with Pylon! ... their agents resolve tickets across email, live chat, and Slack",
    "fetchedAt": "2026-09-10T18:46:00.930Z"
  },
  {
    "id": "parahelp-docs-17",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/internal-agent/identify-gaps",
    "excerpt": "Set up automations that watch your tools and your support queue and surface gaps on their own.",
    "fetchedAt": "2026-09-10T18:49:16.542Z"
  },
  {
    "id": "parahelp-docs-18",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/platform/connections",
    "excerpt": "Connect a tool once, and both agents can use it",
    "fetchedAt": "2026-09-10T18:49:16.542Z"
  },
  {
    "id": "parahelp-docs-19",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com",
    "excerpt": "the Internal Agent analyzes your last 500-1,000 resolved tickets along with your existing context to build the first version of your Customer Agent",
    "fetchedAt": "2026-09-10T18:49:16.542Z"
  },
  {
    "id": "parahelp-docs-20",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/api",
    "excerpt": "Customer requests come in through the API instead of a ticketing system.",
    "fetchedAt": "2026-09-10T18:49:16.542Z"
  },
  {
    "id": "parahelp-docs-21",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/customer-agent/tools",
    "excerpt": "Anyone can build tools for the Customer Agent without waiting on engineering.",
    "fetchedAt": "2026-09-10T18:49:16.542Z"
  },
  {
    "id": "parahelp-docs-22",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/resources/changelog",
    "excerpt": "run it from your own tools via the API",
    "fetchedAt": "2026-09-10T18:49:16.542Z"
  },
  {
    "id": "parahelp-docs-23",
    "tier": "claimed-docs",
    "url": "https://docs.parahelp.com/resources/changelog",
    "excerpt": "Parahelp now integrates with Pylon!",
    "fetchedAt": "2026-09-10T18:49:16.542Z"
  },
  {
    "id": "parahelp-probe-1",
    "tier": "probe",
    "url": "https://docs.parahelp.com/llms.txt",
    "excerpt": "PROBE llms.txt: HTTP 200 at https://docs.parahelp.com/llms.txt # Parahelp docs\n\n- [Introduction](https://docs.parahelp.com/get-started/introduction.md): Parahelp is the platform for b",
    "fetchedAt": "2026-09-10T18:50:54.995Z"
  },
  {
    "id": "parahelp-probe-2",
    "tier": "probe",
    "url": "https://docs.parahelp.com/openapi.json",
    "excerpt": "PROBE openapi: all candidate paths 404 (https://docs.parahelp.com/openapi.json, https://docs.parahelp.com/swagger.json, https://docs.parahelp.com/api/openapi.json, https://docs.parahelp.com/.well-known/openapi.json)",
    "fetchedAt": "2026-09-10T18:50:54.995Z"
  },
  {
    "id": "parahelp-probe-rt-1",
    "tier": "probe",
    "url": "https://docs.parahelp.com/customer-agent/api",
    "excerpt": "PROBE runtime (recorded 2026-09-10): Parahelp's docs are agent-legible (Mintlify) — https://docs.parahelp.com/llms.txt serves '# Parahelp docs' with a per-page .md index, and .md mirrors work (customer-agent/api.md returned '# API' pointing at the full reference).",
    "fetchedAt": "2026-09-10T19:12:39.000Z"
  },
  {
    "id": "parahelp-probe-rt-2",
    "tier": "probe",
    "url": "https://app.parahelp.com/api/docs",
    "excerpt": "PROBE runtime (recorded 2026-09-10): the public API reference at https://app.parahelp.com/api/docs is reachable keylessly — no login wall in front of the API documentation surface.",
    "fetchedAt": "2026-09-10T19:12:39.000Z"
  }
]