[
  {
    "id": "customer-io-docs-1",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io",
    "excerpt": "Your AI can do anything you'd do by clicking or typing in Customer.io. That means you can have it build automations, draft messages, analyze performance, and so on.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-2",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io",
    "excerpt": "Install the CLI and the skills that teach your AI assistant to use it",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-3",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/integrations/api/customerio-apis/",
    "excerpt": "To get data into Customer.io, use an SDK or the Pipelines API. This is the API that most of our integrations are based on and likely the API you'll use the most.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-4",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/integrations/api/customerio-apis/",
    "excerpt": "Trigger broadcasts: you'll set up a broadcast in our UI and then trigger it with a single call.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-5",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/integrations/api/customerio-apis/",
    "excerpt": "if you wanted to delete a profile, you'd send a track event with a name parameter called Delete Person. If you want to suppress a profile, you'd send an event called Suppress Person.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-6",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/integrations/api/customerio-apis/",
    "excerpt": "The Pipelines API natively supports objects and relationships through the /group endpoint.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-7",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/integrations/api/track/",
    "excerpt": "Our Track API provides ways to send real-time customer data to your Customer.io workspace including customer identification and event tracking.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-8",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/integrations/api/track/",
    "excerpt": "We've generated a Postman collection to help you get started with our APIs.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-9",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/ai/mcp/get-started/",
    "excerpt": "List all active automations in my workspace.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-10",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/ai/mcp/get-started/",
    "excerpt": "Reads are separated from writes and deletes... so you can approve each category independently.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-11",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/messaging/journeys-overview/",
    "excerpt": "If you go to the Segments page, you'll see segments like \"Paying Customers\", \"Have not logged in recently\" and \"Unsubscribed\".",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-12",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/messaging/journeys-overview/",
    "excerpt": "You can trigger automations when profiles perform events, when they join Segments (e.g. they meet attribute conditions), and so on.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-13",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/messaging/journeys-overview/",
    "excerpt": "Broadcasts send a message to a list of recipients. Broadcast messages are queued to send to all the defined recipients at a time you specify.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-14",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/messaging/journeys-overview/",
    "excerpt": "Transactional messages are ideal for: Purchase receipts, Registration confirmations, Password resets, Event reminders, Shipping updates",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-15",
    "tier": "claimed-docs",
    "url": "https://customer.io/pricing",
    "excerpt": "AI-generated global styles",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-16",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/ai/mcp/get-started/",
    "excerpt": "Draft a welcome email in Design Studio.",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-17",
    "tier": "claimed-docs",
    "url": "https://customer.io/pricing",
    "excerpt": "Drag-and-drop visual editor\n\nIncluded\n\nIncluded\n\nIncluded\n\nCode editor\n\nIncluded",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-18",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io",
    "excerpt": "Chain multiple delays together in a single _Wait Until_ block",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-19",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io",
    "excerpt": "Support in-app messages for multiple mobile apps in the same workspace",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-20",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io",
    "excerpt": "Use Customer.io AI in Slack",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-docs-21",
    "tier": "claimed-docs",
    "url": "https://docs.customer.io/messaging/journeys-overview/",
    "excerpt": "you can also use your preferred tools and sources to transit data through Customer.io. It's up to you!",
    "fetchedAt": "2026-09-14T23:48:10.107Z"
  },
  {
    "id": "customer-io-comm-1",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=49455036",
    "excerpt": "After Series A/leadership change: price hikes based on contact count (not usage), AE outreach began, forced onto annual commitment plans, self-serve sign-in/testing disappeared, and annual AE calls involved 'fake promises' to get signatures. 'We're leaving. I'm done.'",
    "fetchedAt": "2026-09-14T23:50:54.752Z"
  },
  {
    "id": "customer-io-comm-2",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=49455036",
    "excerpt": "Early experience: 'When I first discovered customer.io I was the most excited person ever... felt designed for the data-savvy marketer... Signing up was easy and there was no need to talk to anyone. In two weeks the whole system was fully operational.' Pricing felt fair and usage-based, no long-term lock-in.",
    "fetchedAt": "2026-09-14T23:50:54.752Z"
  },
  {
    "id": "customer-io-comm-3",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=42130655",
    "excerpt": "Developer built an open-source alternative 'after getting frustrated with Customer.io's limitations,' citing lack of code-based flexibility for defining segments and email flows.",
    "fetchedAt": "2026-09-14T23:50:54.752Z"
  },
  {
    "id": "customer-io-comm-4",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=9451831",
    "excerpt": "Discussion of a Customer.io extended outage tied to their FoundationDB backend; commenters noted sympathy but also frustration.",
    "fetchedAt": "2026-09-14T23:50:54.752Z"
  },
  {
    "id": "customer-io-comm-5",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=9451831",
    "excerpt": "'We used customer.io for the past few months but due to bugs with the system, we switched to sendwithus with sendgrid as our ESP. We've been really happy with the results.'",
    "fetchedAt": "2026-09-14T23:50:54.752Z"
  },
  {
    "id": "customer-io-probe-1",
    "tier": "probe",
    "url": "https://docs.customer.io/llms.txt",
    "excerpt": "PROBE llms.txt: HTTP 200 at https://docs.customer.io/llms.txt # Customer.io Documentation\n\n> Customer.io is a messaging automation platform for sending targeted email, push notificat",
    "fetchedAt": "2026-09-14T23:52:06.826Z"
  },
  {
    "id": "customer-io-probe-2",
    "tier": "probe",
    "url": "https://docs.customer.io/openapi.json",
    "excerpt": "PROBE openapi: HTTP 200 at https://docs.customer.io/openapi.json — contains \"openapi\" key",
    "fetchedAt": "2026-09-14T23:52:06.826Z"
  },
  {
    "id": "customer-io-probe-3",
    "tier": "probe",
    "url": "https://docs.customer.io/ai/mcp/get-started/",
    "excerpt": "official MCP server documented at https://docs.customer.io/ai/mcp/get-started/",
    "fetchedAt": "2026-09-14T23:52:06.826Z"
  }
]