[
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    "id": "pagerduty-docs-1",
    "tier": "claimed-docs",
    "url": "https://github.com/PagerDuty/pagerduty-mcp-server",
    "excerpt": "provides tools to interact with your PagerDuty account directly from your MCP-enabled client",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-2",
    "tier": "claimed-docs",
    "url": "https://www.pagerduty.com",
    "excerpt": "Manage incidents and coordinate response from Slack or your IDE.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-3",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/event-management",
    "excerpt": "Services with Events API integrations deduplicate alerts with matching `dedup_key` values.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-4",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/intelligent-alert-grouping",
    "excerpt": "Intelligent Alert Grouping automatically consolidates related alerts into a single, actionable incident, using machine learning to reduce alert noise for DevOps teams and SREs.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-5",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/mobile-app",
    "excerpt": "The PagerDuty mobile app allows you to respond to incidents, view account objects, and manage settings on the go, wherever you are.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-6",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/on-call-readiness-reports",
    "excerpt": "On-Call Readiness Reports help organizations improve incident response quality by ensuring responders have optimal notification rule configurations",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-7",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/escalation-policies",
    "excerpt": "Escalation policies automate incident assignment and connect services to individual users and/or schedules.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-8",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incident-workflows",
    "excerpt": "Incident Workflows allow you to build an automated response for every incident.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-9",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/post-incident-reviews",
    "excerpt": "PagerDuty Post-Incident Reviews ... allow you to turn incidents into learning opportunities.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-10",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/status-pages-overview",
    "excerpt": "PagerDuty Status Pages provide visual, real-time insights into an organization's operations, and the status of incident resolution.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-11",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/pagerduty-advance",
    "excerpt": "PagerDuty Advance is a set of generative and agentic AI capabilities embedded across the PagerDuty Operations Cloud that allows organizations to scale teams and build operational resilience.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-12",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/schedule-basics",
    "excerpt": "Use legacy schedules to map your coverage needs and determine who receives a notification when an incident triggers.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-13",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incidents",
    "excerpt": "The incident escalates in accordance with the service's escalation policy.",
    "fetchedAt": "2026-09-07T04:52:34.363Z"
  },
  {
    "id": "pagerduty-docs-14",
    "tier": "claimed-docs",
    "url": "https://github.com/PagerDuty/pagerduty-mcp-server",
    "excerpt": "PagerDuty's official local MCP (Model Context Protocol) server which provides tools to interact with your PagerDuty account directly from your MCP-enabled client.",
    "fetchedAt": "2026-09-07T04:55:08.164Z"
  },
  {
    "id": "pagerduty-docs-15",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/on-call-readiness-reports",
    "excerpt": "On-Call Readiness Reports help organizations improve incident response quality by ensuring responders have optimal notification rule configurations.",
    "fetchedAt": "2026-09-07T04:55:08.164Z"
  },
  {
    "id": "pagerduty-docs-16",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/post-incident-reviews",
    "excerpt": "PagerDuty Post-Incident Reviews (formerly Jeli Post-Incident Reviews) allow you to turn incidents into learning opportunities.",
    "fetchedAt": "2026-09-07T04:55:08.164Z"
  },
  {
    "id": "pagerduty-docs-17",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/status-pages-overview",
    "excerpt": "PagerDuty users can proactively and securely communicate real-time operational updates without context switching to other tools, giving users one platform, PagerDuty, as the single source of truth.",
    "fetchedAt": "2026-09-07T04:55:08.164Z"
  },
  {
    "id": "pagerduty-docs-18",
    "tier": "claimed-docs",
    "url": "https://www.pagerduty.com/platform/aiops/",
    "excerpt": "PagerDuty AIOps slashes alerts by 91%, automates repetitive work, and accelerates resolution",
    "fetchedAt": "2026-09-07T04:55:08.164Z"
  },
  {
    "id": "pagerduty-docs-19",
    "tier": "claimed-docs",
    "url": "https://www.pagerduty.com/pricing/incident-management/",
    "excerpt": "Start with on-call and incident response for small teams.",
    "fetchedAt": "2026-09-07T04:55:08.164Z"
  },
  {
    "id": "pagerduty-docs-20",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com",
    "excerpt": "Import Users from a CSV",
    "fetchedAt": "2026-09-07T04:55:08.164Z"
  },
  {
    "id": "pagerduty-docs-21",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incidents",
    "excerpt": "Trigger, acknowledge, and resolve incidents created by service integrations.",
    "fetchedAt": "2026-09-07T04:57:13.604Z"
  },
  {
    "id": "pagerduty-docs-22",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incident-workflows",
    "excerpt": "Through highly-configurable triggers and actions, you can apply \"if-this-then-that\" logic to orchestrate the right response for your teams",
    "fetchedAt": "2026-09-07T04:57:13.604Z"
  },
  {
    "id": "pagerduty-docs-23",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/post-incident-reviews",
    "excerpt": "Post-Incident Reviews integrate with your incident lifecycle, Slack data, and the PagerDuty Advance Scribe Agent to help your team uncover systemic patterns, build chronological incident narratives",
    "fetchedAt": "2026-09-07T04:57:13.604Z"
  },
  {
    "id": "pagerduty-docs-24",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/status-pages-overview",
    "excerpt": "PagerDuty users can proactively and securely communicate real-time operational updates without context switching to other tools",
    "fetchedAt": "2026-09-07T04:57:13.604Z"
  },
  {
    "id": "pagerduty-docs-25",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/intelligent-alert-grouping",
    "excerpt": "Intelligent Alert Grouping automatically consolidates related alerts into a single, actionable incident, using machine learning to reduce alert noise",
    "fetchedAt": "2026-09-07T04:57:13.604Z"
  },
  {
    "id": "pagerduty-docs-26",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/pagerduty-advance",
    "excerpt": "From AI agents handling well-understood tasks to generative AI for summarizing key information about an incident, PagerDuty Advance augments, guides, and resolves operational work.",
    "fetchedAt": "2026-09-07T04:57:13.604Z"
  },
  {
    "id": "pagerduty-docs-27",
    "tier": "claimed-docs",
    "url": "https://www.pagerduty.com",
    "excerpt": "SRE Agent handles incidents and fixes. You step in when it matters.",
    "fetchedAt": "2026-09-07T04:57:13.604Z"
  },
  {
    "id": "pagerduty-docs-28",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incident-workflows",
    "excerpt": "Through highly-configurable triggers and actions, you can apply \"if-this-then-that\" logic to orchestrate the right response for your teams, processes, and business.",
    "fetchedAt": "2026-09-07T04:59:08.422Z"
  },
  {
    "id": "pagerduty-docs-29",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/status-pages-overview",
    "excerpt": "PagerDuty users can proactively and securely communicate real-time operational updates without context switching to other tools.",
    "fetchedAt": "2026-09-07T05:01:08.520Z"
  },
  {
    "id": "pagerduty-docs-30",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/on-call-readiness-reports",
    "excerpt": "Every report provides a Team-filtered overview of each responder's on-call readiness status",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
  {
    "id": "pagerduty-docs-31",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/events-API-v2/01-Overview.md",
    "excerpt": "The Events API v2 is a highly reliable, highly available **asynchronous API** that ingests machine events from monitoring tools and other systems",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
  {
    "id": "pagerduty-docs-32",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/REST-API/01-Overview.md",
    "excerpt": "The REST API provides a way for third parties to connect to a PagerDuty account and access or manipulate configuration data on that account.",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
  {
    "id": "pagerduty-docs-33",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/webhooks/01-Overview.md",
    "excerpt": "V3 webhooks provide the foundation for the future of PagerDuty webhooks... they provide additional event types to signal changes to incident priorities and incident responders.",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
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    "id": "pagerduty-docs-34",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/tool-libraries/02-MCP.md",
    "excerpt": "PagerDuty's MCP server allows you to fetch and manage information in your PagerDuty account.",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
  {
    "id": "pagerduty-docs-35",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incident-workflows",
    "excerpt": "Incident Workflows allow you to build an automated response for every incident... you can apply \"if-this-then-that\" logic to orchestrate the right response",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
  {
    "id": "pagerduty-docs-36",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/post-incident-reviews",
    "excerpt": "Post-Incident Reviews... help your team uncover systemic patterns, build chronological incident narratives, and coordinate preventative follow-up actions",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
  {
    "id": "pagerduty-docs-37",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/escalation-policies",
    "excerpt": "Escalation policies automate incident assignment and connect services to individual users and/or schedules. They are designed to notify a single target at a time until one individual acknowledges the incident.",
    "fetchedAt": "2026-09-07T05:05:08.213Z"
  },
  {
    "id": "pagerduty-docs-38",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/post-incident-reviews",
    "excerpt": "Post-Incident Reviews integrate with your incident lifecycle, Slack data, and the PagerDuty Advance Scribe Agent to help your team uncover systemic patterns, build chronological incident narratives, and coordinate preventative follow-up actions",
    "fetchedAt": "2026-09-07T05:05:24.299Z"
  },
  {
    "id": "pagerduty-docs-39",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/Introduction.md",
    "excerpt": "Using the REST API, you can do things like: - add and configure users on a PagerDuty account, including how they're notified by PagerDuty - set up workflows for responding to incidents",
    "fetchedAt": "2026-09-07T05:05:24.299Z"
  },
  {
    "id": "pagerduty-docs-40",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/webhooks/01-Overview.md",
    "excerpt": "V3 webhooks provide the foundation for the future of PagerDuty webhooks. When compared with previous versions, they provide additional event types to signal changes to incident priorities and incident responders.",
    "fetchedAt": "2026-09-07T05:05:24.299Z"
  },
  {
    "id": "pagerduty-docs-41",
    "tier": "claimed-docs",
    "url": "https://www.pagerduty.com/pricing/incident-management/",
    "excerpt": "Start with on-call and incident response for small teams. ... up to 5 users /month",
    "fetchedAt": "2026-09-07T05:05:24.299Z"
  },
  {
    "id": "pagerduty-docs-42",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incident-workflows",
    "excerpt": "Incident Workflows allow you to build an automated response for every incident. For example, you can configure one workflow that automatically triggers for all P1 and P2 incidents",
    "fetchedAt": "2026-09-07T05:05:40.973Z"
  },
  {
    "id": "pagerduty-docs-43",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/event-management",
    "excerpt": "Event Orchestration: Automatically deduplicate or suppress alerts.",
    "fetchedAt": "2026-09-07T05:05:40.973Z"
  },
  {
    "id": "pagerduty-docs-44",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/Introduction.md",
    "excerpt": "add and configure users on a PagerDuty account, including how they're notified by PagerDuty - set up workflows for responding to incidents - find out who is on call and when they're being notified",
    "fetchedAt": "2026-09-07T05:05:40.973Z"
  },
  {
    "id": "pagerduty-docs-45",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/Introduction.md",
    "excerpt": "manually create an incident without an associated monitoring tool",
    "fetchedAt": "2026-09-11T20:03:28.938Z"
  },
  {
    "id": "pagerduty-docs-46",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/events-API-v2/01-Overview.md",
    "excerpt": "The Events API v2 is a highly reliable, highly available **asynchronous API** that ingests machine events from monitoring tools",
    "fetchedAt": "2026-09-11T20:03:28.938Z"
  },
  {
    "id": "pagerduty-docs-47",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/webhooks/01-Overview.md",
    "excerpt": "V3 webhooks are configured by creating a _webhook subscription_ which contains three main components",
    "fetchedAt": "2026-09-11T20:03:28.938Z"
  },
  {
    "id": "pagerduty-docs-48",
    "tier": "claimed-docs",
    "url": "https://raw.githubusercontent.com/PagerDuty/developer-docs/main/docs/REST-API/03-Versioning.md",
    "excerpt": "Any request made using this header will respond with the specified API version, regardless of the authentication token used.",
    "fetchedAt": "2026-09-11T20:03:28.938Z"
  },
  {
    "id": "pagerduty-docs-49",
    "tier": "claimed-docs",
    "url": "https://support.pagerduty.com/main/docs/incidents",
    "excerpt": "An incident represents a problem or an issue that needs to be addressed and resolved. Incidents trigger on services, and a service's escalation policy prompts notifications to on-call responders",
    "fetchedAt": "2026-09-11T20:03:28.938Z"
  },
  {
    "id": "pagerduty-docs-50",
    "tier": "claimed-docs",
    "url": "https://www.pagerduty.com/integrations/",
    "excerpt": "With 750+ platform integrations, PagerDuty is a leader in connecting tools, data, and AI to your incident management process.",
    "fetchedAt": "2026-09-11T20:03:28.938Z"
  },
  {
    "id": "pagerduty-comm-1",
    "tier": "community",
    "url": "https://hn.algolia.com/api/v1/items/35675029",
    "excerpt": "Pagerduty handles escalation very well. If you have the app it will first try to notify through the app. If there is no ack within a couple of minutes it calls you.",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-2",
    "tier": "community",
    "url": "https://hn.algolia.com/api/v1/items/35675029",
    "excerpt": "As a recipient of pages, I abhorred PagerDuty more than Slack, Teams, email or even phone calls. If your org is not mature enough to put in the time to have a single pane of glass, you shouldn't be buying any of these tools.",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-3",
    "tier": "community",
    "url": "https://hn.algolia.com/api/v1/items/35675029",
    "excerpt": "I think this is a better model than what I've seen setup in PD. Typically there was a fall-back escalation, and then it would go straight up the management chain, which seemed idiotic.",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-4",
    "tier": "community",
    "url": "https://hn.algolia.com/api/v1/items/35675029",
    "excerpt": "None of them have SCIM integration to make managing your teams automatic. All of them have clunky calendar overrides. For PagerDuty you need to call up their support team and get them to manually tweak something not in the UI settings to get OIDC for Azure AD sign-ins to work.",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-5",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=19402966",
    "excerpt": "PagerDuty feels like abandonware. It hasn't changed in the last 4-5 years.",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-6",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=19402966",
    "excerpt": "I run a service that integrates with pager duty... they have two versions of their event API, and keys for the v1 API don't work with v2 and vice versa... there's no way to distinguish what version a given key is for. I've already contacted support about it and their response has been, more or less, 'oh, uhhh... huh.'",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-7",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=19402966",
    "excerpt": "PagerDuty is super expensive. A lot of the bells and whistles they have aren't useful. Engineers never need to actually use the PagerDuty website and only use the app for ack'ing the page. $100 a month per user on their enterprise plan is insane for what they offer.",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-8",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=19402966",
    "excerpt": "I set my PagerDuty to the meow sound and I often refer to our processes as meow driven development as in I don't like my phone to meow desperately.",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-comm-9",
    "tier": "community",
    "url": "https://news.ycombinator.com/item?id=19402966",
    "excerpt": "I can vouch that Support & Customer Success has always been a first class participant in the company. (Disclaimer: I worked at PagerDuty for 7+ happy years)",
    "fetchedAt": "2026-09-07T05:06:14.689Z"
  },
  {
    "id": "pagerduty-probe-1",
    "tier": "probe",
    "url": "https://support.pagerduty.com/llms.txt",
    "excerpt": "PROBE llms.txt: HTTP 200 at https://support.pagerduty.com/llms.txt # Knowledge Base Documentation\n\n> Get help with configuring your account and using PagerDuty. Contact Support: https://w",
    "fetchedAt": "2026-09-07T05:06:59.982Z"
  },
  {
    "id": "pagerduty-probe-2",
    "tier": "probe",
    "url": "https://developer.pagerduty.com/docs/mcp-server",
    "excerpt": "official MCP server documented at https://developer.pagerduty.com/docs/mcp-server",
    "fetchedAt": "2026-09-07T05:06:59.982Z"
  },
  {
    "id": "pagerduty-probe-rt-1",
    "tier": "probe",
    "url": "https://developer.pagerduty.com/docs/mcp-server",
    "excerpt": "PROBE runtime (recorded 2026-09-06): PagerDuty's hosted remote MCP server is live — a keyless JSON-RPC initialize POST to https://mcp.pagerduty.com/mcp returned HTTP 401 with WWW-Authenticate Bearer and resource_metadata=https://mcp.pagerduty.com/.well-known/oauth-protected-resource/mcp, matching the documented MCP base URL and its API-token/OAuth authentication.",
    "fetchedAt": "2026-09-07T05:12:52.000Z"
  },
  {
    "id": "pagerduty-probe-rt-2",
    "tier": "probe",
    "url": "https://developer.pagerduty.com/docs/events-api-v2-overview",
    "excerpt": "PROBE runtime (recorded 2026-09-06): the Events API v2 ingestion endpoint is live and self-describing — a keyless empty POST to https://events.pagerduty.com/v2/enqueue answered HTTP 400 with a structured validation error naming the required fields (''routing_key' cannot be blank', ''event_action' is missing or blank').",
    "fetchedAt": "2026-09-07T05:12:52.000Z"
  },
  {
    "id": "pagerduty-intdir-1",
    "tier": "claimed-docs",
    "url": "https://www.pagerduty.com/integrations/",
    "excerpt": "Anthropic Claude Connector",
    "fetchedAt": "2026-09-11T20:10:39.272Z"
  }
]