How Superhuman Mail’s scores are calculated

The full audit trail, recomputed from the verdict data at build time through the same code that produced the leaderboard: verdict × quality × story weight per cell, cells sum to dimension scores, dimensions blend into the PA Score. Every number on the product page is reproducible from this page alone; for why the formula looks like this, see the methodology.

verdict factors: full ×1.0 · partial ×0.6 · disputed ×0.3 · none ×0.0 · n/a excluded from both sides · cell points = weight × quality × factor · cell max = weight × 10

PA Score24/100

Agent-ready 16.6 × 0.30 = 4.98

API quality 0.0 × 0.20 = 0.00

Openness 6.0 × 0.20 = 1.20

Built-in AI 72.4 × 0.15 = 10.86

Automation 42.8 × 0.15 = 6.42

(4.98 + 0.00 + 1.20 + 10.86 + 6.42) ÷ (0.30 + 0.20 + 0.20 + 0.15 + 0.15) = 23.46 ÷ 1.00 = 23.5

Scores are stored to 1 decimal; the product page’s pills round to whole numbers for display. Each dimension below shows the stories, verdicts, and cited evidence behind its number.

Agent-ready16.6/100×0.30 of the PA blend

Outside-in: can YOUR agent reach and drive this product — API, MCP, CLI, headless runs, agent docs.

Point an agent at llms.txt or agent-oriented docsweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”

Run the product headlessly / in CI for automationweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[claimed-docs] https://superhuman.com/products/whats-new“Use chat or our visual builder to create agents that run proactively based on triggers you set and the work you connect.”

Plug MCP servers into this product so it can use their toolsweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Connect all your Gmail and Outlook accounts, including work, personal, and side projects. Manage every inbox and calendar from one AI assistant, without complicated workarounds.”
[probe] https://superhuman.com/mail/features/email-mcp“official MCP server documented at https://superhuman.com/mail/features/email-mcp”

Connect an agent via an official MCP serverweight 3

3 (weight) × 8 (quality) × 1.0 (full) = 24.0 of 30 max

[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Connect Claude or ChatGPT directly to your inbox to read, draft, and send emails with a single prompt — no copy-pasting required.”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Every send action requires your explicit approval, so you stay in control.”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Connect all your Gmail and Outlook accounts, including work, personal, and side projects. Manage every inbox and calendar from one AI assistant, without complicated workarounds.”
[probe] https://superhuman.com/mail/features/email-mcp“official MCP server documented at https://superhuman.com/mail/features/email-mcp”

Use an official CLIweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[claimed-docs] https://blog.superhuman.com/how-to-build-a-remarkable-command-palette/“Cmd+K brings up Superhuman Command, where you can instantly do any action — and also learn the shortcut for next time.”
[claimed-docs] https://blog.superhuman.com/how-to-build-a-remarkable-command-palette/“In Superhuman, one shortcut rules them all: Cmd+K. Cmd+K brings up Superhuman Command, where you can instantly do any action”

Drive the product through a documented public APIweight 3

3 (weight) × 6 (quality) × 0.6 (partial) = 10.8 of 30 max

[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Every send action requires your explicit approval, so you stay in control.”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Every draft matches your voice and tone, using your unique style for each person. You can review the drafts in Superhuman Mail, or edit and send directly from your AI assistant.”
[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[probe] https://superhuman.com/mail/features/email-mcp“official MCP server documented at https://superhuman.com/mail/features/email-mcp”

Issue scoped/least-privilege API credentials for an agentweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Every send action requires your explicit approval, so you stay in control.”
[claimed-docs] https://superhuman.com/products/whats-new“Admins govern who can build agents and control connector permissions across the entire org from one place.”
[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”

Build against official SDKsweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”

Subscribe to events via webhooksweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”

Agent-ready = 34.8 ÷ 210 × 100 = 16.6

API quality0.0/100×0.20 of the PA blend

The programmable surface once an agent is there — machine-readable spec, interactive docs, sandbox, versioning discipline.

Explore an interactive API reference with runnable examplesweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[probe] https://superhuman.com/mail/features/email-mcp“official MCP server documented at https://superhuman.com/mail/features/email-mcp”

Download a machine-readable API spec (OpenAPI or equivalent)weight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”

Test against a sandbox environment without touching production dataweight 1

1 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 10 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Rely on versioned APIs with a documented deprecation policyweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”

API quality = 0.0 ÷ 70 × 100 = 0.0

Openness6.0/100×0.20 of the PA blend

Can you leave, inspect, or self-host — data export, open source, portability.

Do everything through the API that I can do in the UIweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Connect Claude or ChatGPT directly to your inbox to read, draft, and send emails with a single prompt — no copy-pasting required.”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Connect all your Gmail and Outlook accounts, including work, personal, and side projects. Manage every inbox and calendar from one AI assistant, without complicated workarounds.”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Every send action requires your explicit approval, so you stay in control.”
[probe] https://superhuman.com/llms.txt“PROBE llms.txt: HTTP 404 at https://superhuman.com/llms.txt”
[probe] https://superhuman.com/openapi.json“PROBE openapi: all candidate paths 404 (https://superhuman.com/openapi.json, https://superhuman.com/swagger.json, https://superhuman.com/api/openapi.json, https://superhuman.com/.well-known/openapi.json)”
[probe] https://superhuman.com/mail/features/email-mcp“official MCP server documented at https://superhuman.com/mail/features/email-mcp”

Export all of my data in open formats and leaveweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Read the product's source under an open licenseweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Self-host the core productweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Openness = 6.0 ÷ 100 × 100 = 6.0

Built-in AI72.4/100×0.15 of the PA blend

Inside-out: how agentic the product itself is for its users — built-in assistants, autonomous features.

Get AI-generated insights and suggestions from my data inside the productweight 2

2 (weight) × 9 (quality) × 1.0 (full) = 18.0 of 20 max

[claimed-docs] https://blog.superhuman.com/ask-ai/“You can now get rapid answers without having to remember senders, guess keywords, or comb through messages.”
[claimed-docs] https://blog.superhuman.com/ask-ai/“Just ask: _"where is the q2 offsite"_, _"when is my flight"_, _"where am I staying"_, and we'll immediately generate succinct answers.”
[claimed-docs] https://blog.superhuman.com/ask-ai/“Just ask: "where is the q2 offsite", "when is my flight", "where am I staying", and we'll immediately generate succinct answers.”
[claimed-docs] https://blog.superhuman.com/auto-drafts-2-0/“Auto Drafts now gather context from your inbox, your calendar, and the web. They can use information from other emails, insert availability, and conduct research online.”
[claimed-docs] https://superhuman.com/agents/email-assistant“Each draft can use your inbox, calendar, and the web to write replies that are ready to send.”
[claimed-docs] https://superhuman.com/agents/email-assistant“Every message that needs a reply comes with a draft written in your voice. Each draft can use your inbox, calendar, and the web to write replies that are ready to send.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“Superhuman AI will automatically separate marketing, cold pitches, and social network updates, so you can respond faster to what matters most.”
[claimed-docs] https://blog.superhuman.com/superhuman-ai-feature-showcase/“With Auto Labels, Superhuman Mail automatically classifies incoming messages — so you can focus on what matters most.”
[claimed-docs] https://superhuman.com/products/whats-new“Get an email assistant that automatically labels incoming emails, archives low-priority messages, drafts replies, and reminds you to follow up.”

Set up automations that run autonomously in the backgroundweight 2

2 (weight) × 6 (quality) × 0.6 (partial) = 7.2 of 20 max

[claimed-docs] https://superhuman.com/products/whats-new“Use chat or our visual builder to create agents that run proactively based on triggers you set and the work you connect.”
[claimed-docs] https://superhuman.com/products/whats-new“Admins govern who can build agents and control connector permissions across the entire org from one place.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“Superhuman AI can automatically archive marketing, cold pitches, and social network updates. Turn on Auto Archive, and eliminate inbox clutter for good.”
[claimed-docs] https://blog.superhuman.com/auto-drafts-2-0/“Auto Drafts now gather context from your inbox, your calendar, and the web. They can use information from other emails, insert availability, and conduct research online.”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Every send action requires your explicit approval, so you stay in control.”

Delegate tasks to a built-in AI assistant inside the productweight 3

3 (weight) × 8 (quality) × 1.0 (full) = 24.0 of 30 max

[claimed-docs] https://superhuman.com/products/whats-new“Every email that needs a reply comes with a draft—you can just edit and send.”
[claimed-docs] https://superhuman.com/agents/email-assistant“If your email needs a response, you’re automatically reminded to follow up—with a draft already written and ready to send.”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Handle every follow-up with one prompt. Superhuman Mail can check which emails have been read, draft all the nudges, and send when each recipient is most likely to open it.”
[claimed-docs] https://superhuman.com/products/whats-new“Get an email assistant that automatically labels incoming emails, archives low-priority messages, drafts replies, and reminds you to follow up.”
[claimed-docs] https://blog.superhuman.com/auto-drafts-2-0/“Auto Drafts now gather context from your inbox, your calendar, and the web. They can use information from other emails, insert availability, and conduct research online.”
[claimed-docs] https://superhuman.com/products/whats-new“Use chat or our visual builder to create agents that run proactively based on triggers you set and the work you connect.”
[claimed-docs] https://superhuman.com/products/whats-new“Admins govern who can build agents and control connector permissions across the entire org from one place.”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Every draft matches your voice and tone, using your unique style for each person. You can review the drafts in Superhuman Mail, or edit and send directly from your AI assistant.”

Operate the product with natural-language commandsweight 2

2 (weight) × 8 (quality) × 1.0 (full) = 16.0 of 20 max

[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Connect Claude or ChatGPT directly to your inbox to read, draft, and send emails with a single prompt — no copy-pasting required.”
[claimed-docs] https://blog.superhuman.com/ask-ai/“Just ask: _"where is the q2 offsite"_, _"when is my flight"_, _"where am I staying"_, and we'll immediately generate succinct answers.”
[claimed-docs] https://superhuman.com/products/whats-new“Add plain-language instructions like "write in lowercase" or "use this booking link" to personalize your writing and scheduling features.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“You can even make your own Auto Labels with short AI prompts like "job applications" or "requests to review work".”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”
[claimed-docs] https://superhuman.com/learn/email/how-to-use-claude-and-chatgpt-for-email“Every send action requires your explicit approval, so you stay in control.”
[probe] https://superhuman.com/mail/features/email-mcp“official MCP server documented at https://superhuman.com/mail/features/email-mcp”

Built-in AI = 65.2 ÷ 90 × 100 = 72.4

Automation42.8/100×0.15 of the PA blend

Depth of automation primitives — rules, scheduling, bulk operations, webhooks.

Perform bulk operations across many items at onceweight 2

2 (weight) × 6 (quality) × 0.6 (partial) = 7.2 of 20 max

[claimed-docs] https://superhuman.com/mail/features/email-mcp“Handle every follow-up with one prompt. Superhuman Mail can check which emails have been read, draft all the nudges, and send when each recipient is most likely to open it.”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail can check which emails have been read, draft all the nudges, and send when each recipient is most likely to open it.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“Turn on Auto Archive, and eliminate inbox clutter for good.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“Superhuman AI can automatically archive marketing, cold pitches, and social network updates. Turn on Auto Archive, and eliminate inbox clutter for good.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“You can even make your own Auto Labels with short AI prompts like "job applications" or "requests to review work".”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”
[claimed-docs] https://superhuman.com/products/whats-new“Use chat or our visual builder to create agents that run proactively based on triggers you set and the work you connect.”
[claimed-docs] https://superhuman.com/mail/features/email-mcp“Superhuman Mail MCP connects your inbox and calendar into Claude, ChatGPT, and other AI assistants—so you can summarize threads, draft and send emails, and schedule meetings without jumping between apps.”

Define rules that trigger actions automatically on eventsweight 3

3 (weight) × 7 (quality) × 1.0 (full) = 21.0 of 30 max

[claimed-docs] https://superhuman.com/products/whats-new“Use chat or our visual builder to create agents that run proactively based on triggers you set and the work you connect.”
[claimed-docs] https://superhuman.com/products/whats-new“Admins govern who can build agents and control connector permissions across the entire org from one place.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“You can even make your own Auto Labels with short AI prompts like "job applications" or "requests to review work".”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“you can make your own Auto Labels with short AI prompts, and then split your inbox into tabs using these custom Auto Labels.”
[claimed-docs] https://blog.superhuman.com/superhuman-ai-feature-showcase/“Custom Auto Labels let you categorize emails with your own AI prompts. (Available for our Business and Enterprise customers.)”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“Superhuman AI can automatically archive marketing, cold pitches, and social network updates. Turn on Auto Archive, and eliminate inbox clutter for good.”
[claimed-docs] https://superhuman.com/mail/features/ai-native-email-client“Turn on Auto Archive, and eliminate inbox clutter for good.”
[claimed-docs] https://superhuman.com/products/whats-new“Get an email assistant that automatically labels incoming emails, archives low-priority messages, drafts replies, and reminds you to follow up.”

Schedule recurring jobs or workflowsweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

[claimed-docs] https://superhuman.com/products/whats-new“Use chat or our visual builder to create agents that run proactively based on triggers you set and the work you connect.”
[claimed-docs] https://superhuman.com/products/whats-new“Admins govern who can build agents and control connector permissions across the entire org from one place.”
[claimed-docs] https://blog.superhuman.com/superhuman-mail-mcp/“You can now drive Superhuman Mail from Claude, ChatGPT, and your favorite AI tools. You can create powerful workflows that run across your inbox and calendar”

Version, review, and roll back my automationsweight 1

1 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 10 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Automation = 34.2 ÷ 80 × 100 = 42.8