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How Plaid Identity Verification’s scores are calculated

The full audit trail, recomputed from the verdict data at build time through the same code that produced the leaderboard: verdict × quality × story weight per cell, cells sum to dimension scores, dimensions blend into the PA Score. Every number on the product page is reproducible from this page alone; for why the formula looks like this, see the methodology.

verdict factors: full ×1.0 · partial ×0.6 · disputed ×0.3 · none ×0.0 · n/a excluded from both sides · cell points = weight × quality × factor · cell max = weight × 10

PA Score17/100

Agent-ready 31.1 × 0.30 = 9.33

API quality 10.0 × 0.20 = 2.00

Openness 0.0 × 0.20 = 0.00

Built-in AI 18.0 × 0.15 = 2.70

Automation 21.6 × 0.15 = 3.24

(9.33 + 2.00 + 0.00 + 2.70 + 3.24) ÷ (0.30 + 0.20 + 0.20 + 0.15 + 0.15) = 17.27 ÷ 1.00 = 17.3

Scores are stored to 1 decimal; the product page’s pills round to whole numbers for display. Each dimension below shows the stories, verdicts, and cited evidence behind its number.

Agent-ready31.1/100×0.30 of the PA blend

Outside-in: can YOUR agent reach and drive this product — API, MCP, CLI, headless runs, agent docs.

Point an agent at llms.txt or agent-oriented docsweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [probe] https://plaid.com/llms.txtPROBE llms.txt: HTTP 200 at https://plaid.com/llms.txt # Plaid > Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect
  • [probe] https://plaid.com/docs/identity-verification/.mdPROBE docs-md: HTTP 404 at https://plaid.com/docs/identity-verification/.md
  • [probe] https://plaid.com/docs/resources/mcp/official MCP server documented at https://plaid.com/docs/resources/mcp/

Run the product headlessly / in CI for automationweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://plaid.com/products/identity-verification/No-code editor to create and change verification flows
  • [claimed-docs] https://plaid.com/docs/identity-verification/testing/index.html.mdIn Sandbox mode, Identity Verification accepts the fixed set of inputs below in order to result in successful Data Source and Documentary Verification checks.
  • [probe] https://plaid.com/openapi.jsonPROBE openapi: all candidate paths 404 (https://plaid.com/openapi.json, https://plaid.com/swagger.json, https://plaid.com/api/openapi.json, https://plaid.com/.well-known/openapi.json)

Plug MCP servers into this product so it can use their toolsweight 3

n/a — not applicable to this product: excluded from numerator and denominator

  • [probe] https://plaid.com/docs/resources/mcp/official MCP server documented at https://plaid.com/docs/resources/mcp/

Connect an agent via an official MCP serverweight 3

3 (weight) × 6 (quality) × 1.0 (full) = 18.0 of 30 max

  • [probe] https://plaid.com/docs/resources/mcp/official MCP server documented at https://plaid.com/docs/resources/mcp/

Use an official CLIweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Drive the product through a documented public APIweight 3

3 (weight) × 6 (quality) × 0.6 (partial) = 10.8 of 30 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/Using Identity Verification, you can verify identification documents, phone numbers, name, date of birth, ID numbers, addresses, and more.
  • [claimed-docs] https://plaid.com/docs/identity-verification/index.html.mdYou can combine multiple verification checks within a single Identity Verification template via the Workflow Management editor, and even run certain checks conditionally, such as only running a particular verification if another verification fails or indicates a high-risk session, or running different checks based on your user's country of origin.
  • [claimed-docs] https://plaid.com/docs/identity-verification/webhooks/index.html.mdFor Identity Verification, there are three events: STEP_UPDATED, STATUS_UPDATED, RETRIED
  • [claimed-docs] https://plaid.com/docs/identity-verification/link/index.html.mdonEvent will fire at certain points throughout the IDV flow with updates on the user's progress at each point.
  • [probe] https://plaid.com/openapi.jsonPROBE openapi: all candidate paths 404 (https://plaid.com/openapi.json, https://plaid.com/swagger.json, https://plaid.com/api/openapi.json, https://plaid.com/.well-known/openapi.json)
  • [probe] https://plaid.com/docs/resources/mcp/official MCP server documented at https://plaid.com/docs/resources/mcp/

Issue scoped/least-privilege API credentials for an agentweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Build against official SDKsweight 2

2 (weight) × 6 (quality) × 0.6 (partial) = 7.2 of 20 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/Using Identity Verification, you can verify identification documents, phone numbers, name, date of birth, ID numbers, addresses, and more.
  • [probe] https://plaid.com/llms.txtPROBE llms.txt: HTTP 200 at https://plaid.com/llms.txt # Plaid > Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect
  • [probe] https://plaid.com/docs/resources/mcp/official MCP server documented at https://plaid.com/docs/resources/mcp/
  • [probe] https://plaid.com/docs/identity-verification/.mdPROBE docs-md: HTTP 404 at https://plaid.com/docs/identity-verification/.md
  • [probe] https://plaid.com/openapi.jsonPROBE openapi: all candidate paths 404 (https://plaid.com/openapi.json, https://plaid.com/swagger.json, https://plaid.com/api/openapi.json, https://plaid.com/.well-known/openapi.json)

Subscribe to events via webhooksweight 2

2 (weight) × 7 (quality) × 1.0 (full) = 14.0 of 20 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/webhooks/index.html.mdFor Identity Verification, there are three events: STEP_UPDATED, STATUS_UPDATED, RETRIED
  • [claimed-docs] https://plaid.com/docs/identity-verification/link/index.html.mdonEvent will fire at certain points throughout the IDV flow with updates on the user's progress at each point.

Agent-ready = 56.0 ÷ 180 × 100 = 31.1

API quality10.0/100×0.20 of the PA blend

The programmable surface once an agent is there — machine-readable spec, interactive docs, sandbox, versioning discipline.

Explore an interactive API reference with runnable examplesweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [probe] https://plaid.com/openapi.jsonPROBE openapi: all candidate paths 404 (https://plaid.com/openapi.json, https://plaid.com/swagger.json, https://plaid.com/api/openapi.json, https://plaid.com/.well-known/openapi.json)
  • [probe] https://plaid.com/docs/identity-verification/.mdPROBE docs-md: HTTP 404 at https://plaid.com/docs/identity-verification/.md

Download a machine-readable API spec (OpenAPI or equivalent)weight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [probe] https://plaid.com/docs/identity-verification/.mdPROBE docs-md: HTTP 404 at https://plaid.com/docs/identity-verification/.md
  • [probe] https://plaid.com/openapi.jsonPROBE openapi: all candidate paths 404 (https://plaid.com/openapi.json, https://plaid.com/swagger.json, https://plaid.com/api/openapi.json, https://plaid.com/.well-known/openapi.json)

Test against a sandbox environment without touching production dataweight 1

1 (weight) × 7 (quality) × 1.0 (full) = 7.0 of 10 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/testing/index.html.mdIn Sandbox mode, Identity Verification accepts the fixed set of inputs below in order to result in successful Data Source and Documentary Verification checks.

Rely on versioned APIs with a documented deprecation policyweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [probe] https://plaid.com/openapi.jsonPROBE openapi: all candidate paths 404 (https://plaid.com/openapi.json, https://plaid.com/swagger.json, https://plaid.com/api/openapi.json, https://plaid.com/.well-known/openapi.json)
  • [claimed-docs] https://plaid.com/docs/identity-verification/webhooks/index.html.mdFor Identity Verification, there are three events: STEP_UPDATED, STATUS_UPDATED, RETRIED
  • [claimed-docs] https://plaid.com/docs/identity-verification/testing/index.html.mdIn Sandbox mode, Identity Verification accepts the fixed set of inputs below in order to result in successful Data Source and Documentary Verification checks.

API quality = 7.0 ÷ 70 × 100 = 10.0

Openness0.0/100×0.20 of the PA blend

Can you leave, inspect, or self-host — data export, open source, portability.

Do everything through the API that I can do in the UIweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/failed-verifications/index.html.mdyou can override a failure via the Dashboard by clicking the Override Result button on the verification detail page in the Dashboard.
  • [claimed-docs] https://plaid.com/products/identity-verification/No-code editor to create and change verification flows
  • [probe] https://plaid.com/openapi.jsonPROBE openapi: all candidate paths 404 (https://plaid.com/openapi.json, https://plaid.com/swagger.json, https://plaid.com/api/openapi.json, https://plaid.com/.well-known/openapi.json)

Export all of my data in open formats and leaveweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Read the product's source under an open licenseweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Self-host the core productweight 3

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Openness = 0.0 ÷ 50 × 100 = 0.0

Built-in AI18.0/100×0.15 of the PA blend

Inside-out: how agentic the product itself is for its users — built-in assistants, autonomous features.

Get AI-generated insights and suggestions from my data inside the productweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/index.html.mdIdentity Verification will also display a set of granular risk assessments (email risk, phone risk, etc.) in the Dashboard for each session, along with an overall risk score
  • [probe] https://plaid.com/docs/resources/mcp/official MCP server documented at https://plaid.com/docs/resources/mcp/

Set up automations that run autonomously in the backgroundweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/index.html.mdYou can combine multiple verification checks within a single Identity Verification template via the Workflow Management editor, and even run certain checks conditionally, such as only running a particular verification if another verification fails or indicates a high-risk session, or running different checks based on your user's country of origin.
  • [claimed-docs] https://plaid.com/docs/identity-verification/webhooks/index.html.mdFor Identity Verification, there are three events: STEP_UPDATED, STATUS_UPDATED, RETRIED
  • [claimed-docs] https://plaid.com/products/identity-verification/No-code editor to create and change verification flows
  • [claimed-docs] https://plaid.com/docs/identity-verification/link/index.html.mdonEvent will fire at certain points throughout the IDV flow with updates on the user's progress at each point.

Delegate tasks to a built-in AI assistant inside the productweight 3

n/a — not applicable to this product: excluded from numerator and denominator

  • [claimed-docs] https://plaid.com/products/identity-verification/No-code editor to create and change verification flows

Operate the product with natural-language commandsweight 2

2 (weight) × 4 (quality) × 0.6 (partial) = 4.8 of 20 max

  • [probe] https://plaid.com/docs/resources/mcp/official MCP server documented at https://plaid.com/docs/resources/mcp/
  • [claimed-docs] https://plaid.com/products/identity-verification/No-code editor to create and change verification flows

Built-in AI = 10.8 ÷ 60 × 100 = 18.0

Automation21.6/100×0.15 of the PA blend

Depth of automation primitives — rules, scheduling, bulk operations, webhooks.

Perform bulk operations across many items at onceweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/index.html.mdYou can combine multiple verification checks within a single Identity Verification template via the Workflow Management editor, and even run certain checks conditionally, such as only running a particular verification if another verification fails or indicates a high-risk session, or running different checks based on your user's country of origin.
  • [claimed-docs] https://plaid.com/docs/identity-verification/webhooks/index.html.mdFor Identity Verification, there are three events: STEP_UPDATED, STATUS_UPDATED, RETRIED
  • [claimed-docs] https://plaid.com/docs/identity-verification/failed-verifications/index.html.mdyou can override a failure via the Dashboard by clicking the Override Result button on the verification detail page in the Dashboard.

Define rules that trigger actions automatically on eventsweight 3

3 (weight) × 6 (quality) × 0.6 (partial) = 10.8 of 30 max

  • [claimed-docs] https://plaid.com/docs/identity-verification/index.html.mdYou can combine multiple verification checks within a single Identity Verification template via the Workflow Management editor, and even run certain checks conditionally, such as only running a particular verification if another verification fails or indicates a high-risk session, or running different checks based on your user's country of origin.
  • [claimed-docs] https://plaid.com/docs/identity-verification/webhooks/index.html.mdFor Identity Verification, there are three events: STEP_UPDATED, STATUS_UPDATED, RETRIED
  • [claimed-docs] https://plaid.com/docs/identity-verification/link/index.html.mdonEvent will fire at certain points throughout the IDV flow with updates on the user's progress at each point.
  • [claimed-docs] https://plaid.com/products/identity-verification/No-code editor to create and change verification flows

Schedule recurring jobs or workflowsweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Version, review, and roll back my automationsweight 1

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Automation = 10.8 ÷ 50 × 100 = 21.6