Skip to content
ProductArena

How Better Stack’s scores are calculated

The full audit trail, recomputed from the verdict data at build time through the same code that produced the leaderboard: verdict × quality × story weight per cell, cells sum to dimension scores, dimensions blend into the PA Score. Every number on the product page is reproducible from this page alone; for why the formula looks like this, see the methodology.

verdict factors: full ×1.0 · partial ×0.6 · disputed ×0.3 · none ×0.0 · n/a excluded from both sides · cell points = weight × quality × factor · cell max = weight × 10

PA Score23/100

Agent-ready 28.9 × 0.30 = 8.67

API quality 0.0 × 0.20 = 0.00

Openness 12.0 × 0.20 = 2.40

Built-in AI 62.4 × 0.15 = 9.36

Automation 18.0 × 0.15 = 2.70

(8.67 + 0.00 + 2.40 + 9.36 + 2.70) ÷ (0.30 + 0.20 + 0.20 + 0.15 + 0.15) = 23.13 ÷ 1.00 = 23.1

Scores are stored to 1 decimal; the product page’s pills round to whole numbers for display. Each dimension below shows the stories, verdicts, and cited evidence behind its number.

Agent-ready28.9/100×0.30 of the PA blend

Outside-in: can YOUR agent reach and drive this product — API, MCP, CLI, headless runs, agent docs.

Point an agent at llms.txt or agent-oriented docsweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [probe] https://betterstack.com/llms.txt“PROBE llms.txt: HTTP 404 at https://betterstack.com/llms.txt”
  • [probe] https://betterstack.com/docs.md“PROBE docs-md: HTTP 200 at https://betterstack.com/docs.md # Getting started ![Screenshot from Better Stack](https://imagedelivery.net/xZXo0QFi-1_4Zimer-T0XQ/2804a3a8-deec-4c2a-a”

Run the product headlessly / in CI for automationweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”
  • [claimed-docs] https://betterstack.com“Robust MCP server Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”
  • [claimed-docs] https://betterstack.com/ai-sre“Integrate your logs, metrics, traces, web events, and errors into your existing LLM workflows with a top tier MCP server.”

Plug MCP servers into this product so it can use their toolsweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

  • [claimed-docs] https://betterstack.com/ai-sre“Integrate your logs, metrics, traces, web events, and errors into your existing LLM workflows with a top tier MCP server.”
  • [claimed-docs] https://betterstack.com/ai-sre“Chat online, inside Slack and in Claude Code using the MCP”
  • [claimed-docs] https://betterstack.com/ai-sre“Call the AI SRE from Slack, MS Teams, or your existing LLM workflows.”
  • [claimed-docs] https://betterstack.com“Robust MCP server Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”
  • [claimed-docs] https://betterstack.com/incident-management“Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”

Connect an agent via an official MCP serverweight 3

3 (weight) × 7 (quality) × 1.0 (full) = 21.0 of 30 max

  • [claimed-docs] https://betterstack.com/ai-sre“Integrate your logs, metrics, traces, web events, and errors into your existing LLM workflows with a top tier MCP server.”
  • [claimed-docs] https://betterstack.com/ai-sre“Chat online, inside Slack and in Claude Code using the MCP”
  • [claimed-docs] https://betterstack.com“Robust MCP server Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”
  • [claimed-docs] https://betterstack.com/incident-management“Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”
  • [claimed-docs] https://betterstack.com/ai-sre“Call the AI SRE from Slack, MS Teams, or your existing LLM workflows.”

Use an official CLIweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Drive the product through a documented public APIweight 3

3 (weight) × 8 (quality) × 1.0 (full) = 24.0 of 30 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”
  • [claimed-docs] https://betterstack.com“Robust MCP server Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”
  • [claimed-docs] https://betterstack.com/ai-sre“Chat online, inside Slack and in Claude Code using the MCP”
  • [probe] https://betterstack.com/openapi.json“PROBE openapi: all candidate paths 404 (https://betterstack.com/openapi.json, https://betterstack.com/swagger.json, https://betterstack.com/api/openapi.json, https://betterstack.com/.well-known/openapi.json)”

Issue scoped/least-privilege API credentials for an agentweight 2

2 (weight) × 3 (quality) × 0.6 (partial) = 3.6 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com“Robust MCP server Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”

Build against official SDKsweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”
  • [probe] https://betterstack.com/openapi.json“PROBE openapi: all candidate paths 404 (https://betterstack.com/openapi.json, https://betterstack.com/swagger.json, https://betterstack.com/api/openapi.json, https://betterstack.com/.well-known/openapi.json)”

Subscribe to events via webhooksweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”
  • [claimed-docs] https://betterstack.com/docs/uptime/slack/“This integration allows you to receive incident alerts directly in Slack.”

Agent-ready = 60.6 ÷ 210 × 100 = 28.9

API quality0.0/100×0.20 of the PA blend

The programmable surface once an agent is there — machine-readable spec, interactive docs, sandbox, versioning discipline.

Explore an interactive API reference with runnable examplesweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [probe] https://betterstack.com/openapi.json“PROBE openapi: all candidate paths 404 (https://betterstack.com/openapi.json, https://betterstack.com/swagger.json, https://betterstack.com/api/openapi.json, https://betterstack.com/.well-known/openapi.json)”

Download a machine-readable API spec (OpenAPI or equivalent)weight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [probe] https://betterstack.com/openapi.json“PROBE openapi: all candidate paths 404 (https://betterstack.com/openapi.json, https://betterstack.com/swagger.json, https://betterstack.com/api/openapi.json, https://betterstack.com/.well-known/openapi.json)”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”

Test against a sandbox environment without touching production dataweight 1

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Rely on versioned APIs with a documented deprecation policyweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”
  • [probe] https://betterstack.com/openapi.json“PROBE openapi: all candidate paths 404 (https://betterstack.com/openapi.json, https://betterstack.com/swagger.json, https://betterstack.com/api/openapi.json, https://betterstack.com/.well-known/openapi.json)”

API quality = 0.0 ÷ 60 × 100 = 0.0

Openness12.0/100×0.20 of the PA blend

Can you leave, inspect, or self-host — data export, open source, portability.

Do everything through the API that I can do in the UIweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”
  • [probe] https://betterstack.com/openapi.json“PROBE openapi: all candidate paths 404 (https://betterstack.com/openapi.json, https://betterstack.com/swagger.json, https://betterstack.com/api/openapi.json, https://betterstack.com/.well-known/openapi.json)”
  • [probe] https://betterstack.com/llms.txt“PROBE llms.txt: HTTP 404 at https://betterstack.com/llms.txt”

Export all of my data in open formats and leaveweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“An Uptime API token is a team-scoped token for managing your Uptime resources.”
  • [probe] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“PROBE runtime (recorded 2026-09-06): Better Stack's documented Uptime API is live and cleanly auth-gated — a keyless GET https://uptime.betterstack.com/api/v2/monitors returned HTTP 401 with a JSON error body, matching the documented bearer-token authentication.”

Read the product's source under an open licenseweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Self-host the core productweight 3

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Openness = 6.0 ÷ 50 × 100 = 12.0

Built-in AI62.4/100×0.15 of the PA blend

Inside-out: how agentic the product itself is for its users — built-in assistants, autonomous features.

Get AI-generated insights and suggestions from my data inside the productweight 2

2 (weight) × 7 (quality) × 1.0 (full) = 14.0 of 20 max

  • [claimed-docs] https://betterstack.com/ai-sre“Get recent logs or chart visualizations by simply asking in natural language.”
  • [claimed-docs] https://betterstack.com/ai-sre“Get an automated post-mortem based on the incident timeline and Slack.”
  • [claimed-docs] https://betterstack.com/ai-sre“Got an exception? Get a pull request with a suggested fix waiting for you in GitHub.”
  • [claimed-docs] https://betterstack.com/ai-sre“Downtime? Create Linear tickets using AI‑based suggestions.”
  • [claimed-docs] https://betterstack.com“Downtime? Create Linear tickets to fix the root cause using AI-based suggestions with a single tap.”
  • [claimed-docs] https://betterstack.com/ai-sre“Slack-native AI SRE agent that investigates incidents using your logs, metrics, traces, errors, and web events.”

Set up automations that run autonomously in the backgroundweight 2

2 (weight) × 6 (quality) × 0.6 (partial) = 7.2 of 20 max

  • [claimed-docs] https://betterstack.com/uptime“Track your CRON jobs and serverless workers and get alerted if they don't run correctly.”
  • [claimed-docs] https://betterstack.com/uptime“Never lose a database backup again. Track your CRON jobs and serverless workers and get alerted if they don't run correctly.”
  • [claimed-docs] https://betterstack.com/ai-sre“Got an exception? Get a pull request with a suggested fix waiting for you in GitHub.”
  • [claimed-docs] https://betterstack.com/ai-sre“Get an automated post-mortem based on the incident timeline and Slack.”
  • [claimed-docs] https://betterstack.com/ai-sre“Slack-native AI SRE agent that investigates incidents using your logs, metrics, traces, errors, and web events.”
  • [claimed-docs] https://betterstack.com/ai-sre“Downtime? Create Linear tickets using AI‑based suggestions.”
  • [claimed-docs] https://betterstack.com“Downtime? Create Linear tickets to fix the root cause using AI-based suggestions with a single tap.”
  • [claimed-docs] https://betterstack.com/ai-sre“Discussing an incident in Slack? Call the AI SRE simply by tagging @betterstack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/getting-started-with-oncall-v2/“The current on-call person is notified first. If they don’t acknowledge the incident (for example, after 3 minutes), it escalates and notifies everyone on the team.”

Delegate tasks to a built-in AI assistant inside the productweight 3

3 (weight) × 7 (quality) × 1.0 (full) = 21.0 of 30 max

  • [claimed-docs] https://betterstack.com/ai-sre“Slack-native AI SRE agent that investigates incidents using your logs, metrics, traces, errors, and web events.”
  • [claimed-docs] https://betterstack.com/ai-sre“Get recent logs or chart visualizations by simply asking in natural language.”
  • [claimed-docs] https://betterstack.com/ai-sre“Call the AI SRE from Slack, MS Teams, or your existing LLM workflows.”
  • [claimed-docs] https://betterstack.com/ai-sre“Discussing an incident in Slack? Call the AI SRE simply by tagging @betterstack.”
  • [claimed-docs] https://betterstack.com/ai-sre“Got an exception? Get a pull request with a suggested fix waiting for you in GitHub.”
  • [claimed-docs] https://betterstack.com/ai-sre“Get an automated post-mortem based on the incident timeline and Slack.”
  • [claimed-docs] https://betterstack.com/ai-sre“Downtime? Create Linear tickets using AI‑based suggestions.”
  • [claimed-docs] https://betterstack.com“Downtime? Create Linear tickets to fix the root cause using AI-based suggestions with a single tap.”

Operate the product with natural-language commandsweight 2

2 (weight) × 7 (quality) × 1.0 (full) = 14.0 of 20 max

  • [claimed-docs] https://betterstack.com/ai-sre“Get recent logs or chart visualizations by simply asking in natural language.”
  • [claimed-docs] https://betterstack.com/ai-sre“Chat online, inside Slack and in Claude Code using the MCP”
  • [claimed-docs] https://betterstack.com/ai-sre“Slack-native AI SRE agent that investigates incidents using your logs, metrics, traces, errors, and web events.”
  • [claimed-docs] https://betterstack.com/ai-sre“Call the AI SRE from Slack, MS Teams, or your existing LLM workflows.”
  • [claimed-docs] https://betterstack.com/ai-sre“Discussing an incident in Slack? Call the AI SRE simply by tagging @betterstack.”
  • [claimed-docs] https://betterstack.com/ai-sre“Integrate your logs, metrics, traces, web events, and errors into your existing LLM workflows with a top tier MCP server.”

Built-in AI = 56.2 ÷ 90 × 100 = 62.4

Automation18.0/100×0.15 of the PA blend

Depth of automation primitives — rules, scheduling, bulk operations, webhooks.

Perform bulk operations across many items at onceweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“A global API token is a token valid across all your teams, for managing anything within Better Stack.”
  • [claimed-docs] https://betterstack.com/docs/uptime/api/getting-started-with-uptime-api/“Simply include an `Authorization: Bearer $TOKEN` header in your requests.”
  • [claimed-docs] https://betterstack.com/uptime“30 incidents get created at the same time. Acknowledge them with a single tap and stop your phone from ringing.”
  • [claimed-docs] https://betterstack.com“10 incidents created at the same time? Acknowledge them with a single tap and keep your phone from ringing while fixing the issue.”
  • [claimed-docs] https://betterstack.com“Robust MCP server Integrate your telemetry data into your existing LLM workflows with a top tier MCP server.”

Define rules that trigger actions automatically on eventsweight 3

3 (weight) × 7 (quality) × 0.6 (partial) = 12.6 of 30 max

  • [claimed-docs] https://betterstack.com/docs/uptime/escalation-policies/“An escalation policy is a custom set of rules for incident alerting, ideal for creating advanced incident alerting processes. It defines who will be alerted and in what order”
  • [claimed-docs] https://betterstack.com/uptime“Configure complex rules for escalating incidents based on time, team availability, and incident origin.”
  • [claimed-docs] https://betterstack.com/docs/uptime/monitoring-start/“An HTTP status code monitor checks your URLs every X seconds for an HTTP success status code (2XX). If the URL doesn't return this code, the monitor creates an Incident and alerts the current on-call person.”
  • [claimed-docs] https://betterstack.com/docs/uptime/escalation-policies/“An escalation policy is a custom set of rules for incident alerting, ideal for creating advanced incident alerting processes. It defines who will be alerted and in what order, continuing until the incident is acknowledged.”
  • [claimed-docs] https://betterstack.com/ai-sre“Downtime? Create Linear tickets using AI‑based suggestions.”
  • [claimed-docs] https://betterstack.com“Downtime? Create Linear tickets to fix the root cause using AI-based suggestions with a single tap.”
  • [claimed-docs] https://betterstack.com/ai-sre“Got an exception? Get a pull request with a suggested fix waiting for you in GitHub.”
  • [claimed-docs] https://betterstack.com/ai-sre“Get an automated post-mortem based on the incident timeline and Slack.”

Schedule recurring jobs or workflowsweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://betterstack.com/uptime“Track your CRON jobs and serverless workers and get alerted if they don't run correctly.”
  • [claimed-docs] https://betterstack.com/uptime“Never lose a database backup again. Track your CRON jobs and serverless workers and get alerted if they don't run correctly.”
  • [claimed-docs] https://betterstack.com/docs/uptime/complex-schedules/“First, create three schedules for EU, US West, and Asia/Pacific time zones to ensure 24/7 global coverage.”
  • [claimed-docs] https://betterstack.com/incident-management“Leverage one of our standard rotation schedules to instantly pre-fill your on-call calendar.”

Version, review, and roll back my automationsweight 1

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Automation = 12.6 ÷ 70 × 100 = 18.0