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Arena

Meeting AI & Notetakers arenaMeeting AI & Notetakers

AI meeting assistants that capture, transcribe, and summarize calls, judged on transcription and speaker-ID quality, bot versus botless capture, summaries and action items, calendar workflows, search across meeting history, sharing controls, CRM and workflow integrations, consent and data-retention posture, and how completely an AI agent can pull transcripts and file follow-ups through documented APIs, webhooks, and MCP servers.

54 user stories · 270 judged cells · updated 2026-09-05 · Evidence as of 2026-09-05

Buyer checklist →Procurement report →

Leaderboard — every product ranked by evidenceLeaderboard

Rank by
1Fathom logoFathom
free-tier
vs Fellow
61/100
2Fellow logoFellow
free-tier
vs Fathom
46/100
3Fireflies.ai logoFireflies.ai
free-tier
vs Fathom
42/100
4Granola logoGranola
free-tier
vs Fathom
35/100
5Otter.ai logoOtter.ai
free-tier
vs Fathom
29/100

Best by user type — persona-weighted winnersBest by user type

Per persona, the product with the highest persona-weighted coverage over just that persona's stories — not the same ranking as the overall PA Score leaderboard above.

Best for founder

Granola logo

Granola

43/100

Runner-up: Fellow logo Fellow (27/100)

5 founder stories scored

Best for product-manager

Granola logo

Granola

42/100

Runner-up: Fellow logo Fellow (41/100)

9 product-manager stories scored

Best for sales-lead

Granola logo

Granola

50/100

Runner-up: Otter.ai logo Otter.ai (31/100)

4 sales-lead stories scored

Best for it-admin

Granola logo

Granola

31/100

Runner-up: Fellow logo Fellow (15/100)

4 it-admin stories scored

Best for ai-native

Fathom logo

Fathom

41/100

Runner-up: Fellow logo Fellow (36/100)

32 ai-native stories scored

Story matrix — every product × every judged storyStory matrix

54/54 stories shown · legend

Agent access — MCP, CLI, and API access for agentsAgent access

Agent ops

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Agent access — MCP, CLI, and API access for agentsAn agent can automatically file each meeting's action items into my project tracker (Linear, Jira, Asana) using the product's API, webhooks, or native automationsai-native
partialT
5/10
partialT
4/10
partialT
7/10
partialT
6/10
partialT
5/10
Agent access — MCP, CLI, and API access for agentsAn official MCP server lets Claude or any MCP client query my meetings — search, transcripts, action items — with OAuth, no glue codeai-native
fullT
9/10
fullT
8/10
partialT
7/10
fullT
9/10
fullT
9/10
Agent access — MCP, CLI, and API access for agentsMy scripts can pull transcripts, summaries, and action items from every meeting through a documented API with self-serve keysai-native
partialT
7/10
fullT
8/10
partialT
4/10
fullT
9/10
fullT
8/10

Agenticness — how well agents can access and operate the productAgenticness

Agent access

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Agenticness — how well agents can access and operate the productPoint an agent at llms.txt or agent-oriented docsai-native
fullT
9/10
fullT
9/10
none
0/10
fullT
9/10
fullT
8/10
Agenticness — how well agents can access and operate the productRun the product headlessly / in CI for automationai-native
partialT
3/10
partialT
6/10
partialT
4/10
partialT
6/10
none
0/10
Agenticness — how well agents can access and operate the productPlug MCP servers into this product so it can use their toolsai-native
none
0/10
none
0/10
none
0/10
none
0/10
none
0/10
Agenticness — how well agents can access and operate the productConnect an agent via an official MCP serverai-native
fullT
8/10
fullT
9/10
fullT
8/10
fullT
9/10
fullT
9/10
Agenticness — how well agents can access and operate the productUse an official CLIai-native
none
0/10
n/a
n/a
n/a
n/a
Agenticness — how well agents can access and operate the productDrive the product through a documented public APIai-native
fullT
7/10
fullT
9/10
partialT
4/10
fullT
9/10
fullT
8/10
Agenticness — how well agents can access and operate the productIssue scoped/least-privilege API credentials for an agentai-native
none
0/10
none
0/10
partialT
7/10
none
0/10
partialC
5/10
Agenticness — how well agents can access and operate the productBuild against official SDKsai-native
partialT
5/10
none
0/10
partialT
4/10
fullT
9/10
none
0/10
Agenticness — how well agents can access and operate the productSubscribe to events via webhooksai-native
none
0/10
none
0/10
partialC
5/10
fullT
9/10
fullC
7/10

Agentic features

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Agenticness — how well agents can access and operate the productGet AI-generated insights and suggestions from my data inside the productai-native
fullC
8/10
fullC
7/10
fullT
8/10
fullT
8/10
fullT
8/10
Agenticness — how well agents can access and operate the productSet up automations that run autonomously in the backgroundai-native
partialT
5/10
partialC
4/10
partialC
6/10
partialT
5/10
partialC
5/10
Agenticness — how well agents can access and operate the productDelegate tasks to a built-in AI assistant inside the productai-native
fullC
7/10
partialC
4/10
partialC
6/10
partialC
3/10
partialC
4/10
Agenticness — how well agents can access and operate the productOperate the product with natural-language commandsai-native
fullC
7/10
fullT
7/10
partialT
6/10
partialT
6/10
partialT
7/10

Api quality

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Agenticness — how well agents can access and operate the productExplore an interactive API reference with runnable examplesai-native
none
0/10
none
0/10
none
0/10
partialT
5/10
partialT
3/10
Agenticness — how well agents can access and operate the productDownload a machine-readable API spec (OpenAPI or equivalent)ai-native
none
0/10
none
0/10
none
0/10
fullT
8/10
none
0/10
Agenticness — how well agents can access and operate the productTest against a sandbox environment without touching production dataai-native
n/a
none
0/10
n/a
n/a
none
0/10
Agenticness — how well agents can access and operate the productRely on versioned APIs with a documented deprecation policyai-native
none
0/10
none
0/10
none
0/10
none
0/10
none
0/10

Automation depth — how much of the product can run unattendedAutomation depth

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Automation depth — how much of the product can run unattendedPerform bulk operations across many items at onceai-native
partialT
4/10
partialT
4/10
partialC
4/10
partialT
4/10
partialC
5/10
Automation depth — how much of the product can run unattendedDefine rules that trigger actions automatically on eventsai-native
partialC
4/10
partialC
4/10
partialC
5/10
partialC
5/10
partialC
4/10
Automation depth — how much of the product can run unattendedSchedule recurring jobs or workflowsai-native
none
0/10
none
0/10
partialC
4/10
none
0/10
none
0/10
Automation depth — how much of the product can run unattendedVersion, review, and roll back my automationsai-native
n/a
none
0/10
n/a
n/a
none
0/10

Calendar workflow — stories about calendar workflow in this arenaCalendar workflow

Calendar

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Calendar workflow — stories about calendar workflow in this arenaI connect Google or Outlook calendar once and control per-meeting-type rules for which meetings get captured automaticallyproduct-manager
none
0/10
partialC
5/10
none
0/10
none
0/10
partialC
3/10
Calendar workflow — stories about calendar workflow in this arenaI walk into each meeting prepped — the tool surfaces past meetings with the same people and a brief of open threads before the callfounder
partialC
4/10
none
0/10
partialC
4/10
none
0/10
partialC
5/10

Capture recording — stories about capture recording in this arenaCapture recording

Capture

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Capture recording — stories about capture recording in this arenaThe notetaker reliably captures Zoom, Google Meet, and Microsoft Teams meetings, with recording where I want itproduct-manager
fullX
8/10
partialX
6/10
disputedD
5/10
partialC
4/10
fullC
8/10
Capture recording — stories about capture recording in this arenaCapture and transcribe meetings without a visible bot joining the call — audio is captured from my device so external participants see nothing extrafounder
fullX
9/10
none
0/10
partialC
6/10
partialC
5/10
fullC
8/10
Capture recording — stories about capture recording in this arenaRecord and transcribe in-person conversations from a mobile app, and those notes land in the same searchable workspacefounder
partialC
6/10
none
0/10
partialC
4/10
none
0/10
none
0/10

Integrations crm — stories about integrations crm in this arenaIntegrations crm

Integrations

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Integrations crm — stories about integrations crm in this arenaMeeting notes and summaries sync automatically onto the right contact and deal records in my CRM (HubSpot, Salesforce, Attio)sales-lead
partialC
6/10
none
0/10
partialC
5/10
partialC
5/10
none
0/10
Integrations crm — stories about integrations crm in this arenaNotes flow into the tools where work happens — Slack channels, Notion pages, and thousands of apps via Zapierproduct-manager
fullC
8/10
none
0/10
fullT
8/10
none
0/10
none
0/10

Meeting memory search — stories about meeting memory search in this arenaMeeting memory search

Memory

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Meeting memory search — stories about meeting memory search in this arenaAsk questions in natural language across my whole meeting history ("what did we decide about pricing?") and get answers with sourcesproduct-manager
fullT
7/10
partialT
6/10
fullT
8/10
partialT
6/10
partialT
7/10
Meeting memory search — stories about meeting memory search in this arenaSearch across every past meeting — transcripts, summaries, and notes — and jump to the exact moment something was saidproduct-manager
fullT
8/10
partialT
6/10
fullT
8/10
partialC
5/10
fullT
7/10

Notes summaries — stories about notes summaries in this arenaNotes summaries

Summaries

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Notes summaries — stories about notes summaries in this arenaAction items with owners are automatically extracted from the conversation and collected somewhere I can track themproduct-manager
none
0/10
partialC
6/10
fullT
8/10
fullT
8/10
fullC
8/10
Notes summaries — stories about notes summaries in this arenaShape the notes with custom templates or saved prompts per meeting type (discovery call, 1:1, standup) instead of one generic formatsales-lead
fullC
8/10
none
0/10
partialC
4/10
none
0/10
none
0/10
Notes summaries — stories about notes summaries in this arenaThe tool drafts my follow-up email from the meeting so I can review and send it in a couple of clickssales-lead
fullC
8/10
none
0/10
fullC
8/10
none
0/10
none
0/10
Notes summaries — stories about notes summaries in this arenaI get a structured summary right after each meeting — key points, decisions, and next steps — good enough to share without editingproduct-manager
fullC
7/10
fullC
7/10
disputedD
5/10
fullC
7/10
fullC
8/10

Openness — open source, data portability, and self-hosting storiesOpenness

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Openness — open source, data portability, and self-hosting storiesDo everything through the API that I can do in the UIai-native
partialT
4/10
partialT
6/10
partialT
4/10
partialT
5/10
partialT
5/10
Openness — open source, data portability, and self-hosting storiesExport all of my data in open formats and leaveai-native
partialX
5/10
partialT
5/10
partialC
3/10
partialT
6/10
partialC
6/10
Openness — open source, data portability, and self-hosting storiesRead the product's source under an open licenseai-native
none
0/10
n/a
n/a
none
0/10
n/a
Openness — open source, data portability, and self-hosting storiesSelf-host the core productai-native
none
0/10
n/a
n/a
n/a
n/a

Pricing plans — plan structure and value — what each tier costs and what it unlocksPricing plans

Pricing

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Pricing plans — plan structure and value — what each tier costs and what it unlocksStart free and see exactly what each paid tier costs and adds — no "talk to sales" wall for basic usefounder
none
0/10
partialC
4/10
partialC
4/10
partialC
4/10
none
0/10

Privacy consent — stories about privacy consent in this arenaPrivacy consent

Privacy

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Privacy consent — stories about privacy consent in this arenaThe product ships real consent features — participant notifications, in-meeting disclosure, or admin-enforced transparency — not just a policy PDFit-admin
partialC
6/10
partialC
3/10
none
0/10
none
0/10
none
0/10
Privacy consent — stories about privacy consent in this arenaThe vendor documents whether meeting data trains AI models and gives my org an enforceable opt-out, alongside SOC 2 / HIPAA postureit-admin
partialC
4/10
none
0/10
partialX
4/10
none
0/10
none
0/10
Privacy consent — stories about privacy consent in this arenaSet retention policies — auto-delete transcripts and recordings on a schedule — and permanently erase data on demandit-admin
partialC
5/10
none
0/10
none
0/10
none
0/10
partialC
6/10

Privacy posture — data-handling and privacy storiesPrivacy posture

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Privacy posture — data-handling and privacy storiesChoose where my data is stored (region/residency)ai-native
none
0/10
partialC
6/10
none
0/10
none
0/10
none
0/10
Privacy posture — data-handling and privacy storiesPrevent my data from being used to train AI modelsai-native
fullC
8/10
none
0/10
partialX
5/10
none
0/10
none
0/10
Privacy posture — data-handling and privacy storiesControl data retention and deletionai-native
partialC
5/10
none
0/10
none
0/10
none
0/10
fullC
8/10
Privacy posture — data-handling and privacy storiesOpt out of telemetry and usage trackingai-native
partialC
5/10
none
0/10
none
0/10
none
0/10
none
0/10

Sharing collaboration — stories about sharing collaboration in this arenaSharing collaboration

Sharing

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Sharing collaboration — stories about sharing collaboration in this arenaCut a soundbite or highlight clip from a call and share that moment instead of the whole recordingsales-lead
none
0/10
none
0/10
none
0/10
partialC
5/10
none
0/10
Sharing collaboration — stories about sharing collaboration in this arenaSharing is controlled — private-by-default notes, granular link/folder/workspace permissions, and admin visibility into what's sharedit-admin
partialC
5/10
partialC
6/10
disputedD
4/10
partialC
4/10
partialC
5/10

Transcription accuracy — stories about transcription accuracy in this arenaTranscription accuracy

Transcription

StoryPersona
Granola logoGranola
Fireflies.ai logoFireflies.ai
Otter.ai logoOtter.ai
Fathom logoFathom
Fellow logoFellow
Transcription accuracy — stories about transcription accuracy in this arenaRun meetings in languages other than English — transcription and summaries support many languages and handle language switchingfounder
partialC
5/10
partialC
5/10
partialX
3/10
none
0/10
none
0/10
Transcription accuracy — stories about transcription accuracy in this arenaThe transcript attributes words to the right named speakers (diarization plus real name matching), not just "Speaker 1/2"product-manager
partialC
6/10
partialC
4/10
partialX
4/10
none
0/10
none
0/10
Transcription accuracy — stories about transcription accuracy in this arenaThe vendor documents how transcription actually works and its quality (models, accuracy claims, known limits) rather than just saying "AI-powered"product-manager
none
0/10
none
0/10
none
0/10
none
0/10
none
0/10
Verdict✓ fullclear evidence~ partialwith caveats! disputedevidence conflicts— noneno evidence foundn/aquestion doesn't apply to this kind of product
ProofT probedtested by usX communityusers back itC claimedvendor claim onlyD contradictedevidence disagrees⚿ auth-gatedprobe hit a live sign-in wall — verified reachable, untestable keylessly
quality 0–10 · PA Score /100 · A–D = evidence confidence · full guide

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