How Jira’s scores are calculated

The full audit trail, recomputed from the verdict data at build time through the same code that produced the leaderboard: verdict × quality × story weight per cell, cells sum to dimension scores, dimensions blend into the PA Score. Every number on the product page is reproducible from this page alone; for why the formula looks like this, see the methodology.

verdict factors: full ×1.0 · partial ×0.6 · disputed ×0.3 · none ×0.0 · n/a excluded from both sides · cell points = weight × quality × factor · cell max = weight × 10

PA Score19/100

Agent-ready 24.3 × 0.30 = 7.29

API quality 0.0 × 0.20 = 0.00

Openness 10.2 × 0.20 = 2.04

Built-in AI 26.2 × 0.15 = 3.93

Automation 37.5 × 0.15 = 5.63

(7.29 + 0.00 + 2.04 + 3.93 + 5.63) ÷ (0.30 + 0.20 + 0.20 + 0.15 + 0.15) = 18.88 ÷ 1.00 = 18.9

Scores are stored to 1 decimal; the product page’s pills round to whole numbers for display. Each dimension below shows the stories, verdicts, and cited evidence behind its number.

Agent-ready24.3/100×0.30 of the PA blend

Outside-in: can YOUR agent reach and drive this product — API, MCP, CLI, headless runs, agent docs.

Point an agent at llms.txt or agent-oriented docsweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”

Run the product headlessly / in CI for automationweight 2

2 (weight) × 4 (quality) × 0.6 (partial) = 4.8 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[community] https://news.ycombinator.com/item?id=31813957“Due to the slow loading, I ended up writing some simple Jira API wrapper scripts for submitting bug reports quicker in our systems.”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”
[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

Plug MCP servers into this product so it can use their toolsweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

[probe] https://github.com/atlassian/atlassian-mcp-server“official MCP server documented at https://github.com/atlassian/atlassian-mcp-server”
[claimed-docs] https://www.atlassian.com/software/jira/features“Rovo AI connects relevant assets and rich data from Confluence, Figma, and your 3rd party apps to your work.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”

Connect an agent via an official MCP serverweight 3

3 (weight) × 7 (quality) × 1.0 (full) = 21.0 of 30 max

[probe] https://github.com/atlassian/atlassian-mcp-server“official MCP server documented at https://github.com/atlassian/atlassian-mcp-server”

Use an official CLIweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Drive the product through a documented public APIweight 3

3 (weight) × 7 (quality) × 1.0 (full) = 21.0 of 30 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”
[community] https://news.ycombinator.com/item?id=31813957“Due to the slow loading, I ended up writing some simple Jira API wrapper scripts for submitting bug reports quicker in our systems.”
[community] https://news.ycombinator.com/item?id=36824450“Does Plane offer an alternative for JQL (Jira Query Language)? That's what I appreciate most about Jira.”
[probe] https://github.com/atlassian/atlassian-mcp-server“official MCP server documented at https://github.com/atlassian/atlassian-mcp-server”
[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

Issue scoped/least-privilege API credentials for an agentweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[probe] https://github.com/atlassian/atlassian-mcp-server“official MCP server documented at https://github.com/atlassian/atlassian-mcp-server”

Build against official SDKsweight 2

2 (weight) × 3 (quality) × 0.6 (partial) = 3.6 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[community] https://news.ycombinator.com/item?id=31813957“Due to the slow loading, I ended up writing some simple Jira API wrapper scripts for submitting bug reports quicker in our systems.”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”
[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

Subscribe to events via webhooksweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Hand off work between tools or agents without losing context or informationweight 1

1 (weight) × 5 (quality) × 0.6 (partial) = 3.0 of 10 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Keep work up-to-date by tracking progress from your favorite tools like Slack, Figma and Gmail powered by an AI-assist”
[claimed-docs] https://www.atlassian.com/software/jira/features“Choose from the over 3000+ integrations available in the Atlassian Marketplace.”
[probe] https://github.com/atlassian/atlassian-mcp-server“official MCP server documented at https://github.com/atlassian/atlassian-mcp-server”
[community] https://news.ycombinator.com/item?id=31813957“I routinely lose data in jira, like saving errors. Dragging and dropping attachments sometimes causes the page to crash and reload. Everything in the UI moves around or obscured behind some tabs.”
[community] https://news.ycombinator.com/item?id=31813957“As a developer, once I finish my ticket I assign it to a QA. Then I can never get back to the ticket... completed tickets aren't assigned to me, they're assigned to QA.”

Review AI agent code changes and comment on specific lines from a mobile app, then have the agent iterateweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Agent-ready = 53.4 ÷ 220 × 100 = 24.3

API quality0.0/100×0.20 of the PA blend

The programmable surface once an agent is there — machine-readable spec, interactive docs, sandbox, versioning discipline.

Explore an interactive API reference with runnable examplesweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”
[community] https://news.ycombinator.com/item?id=31813957“Due to the slow loading, I ended up writing some simple Jira API wrapper scripts for submitting bug reports quicker in our systems.”
[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

Download a machine-readable API spec (OpenAPI or equivalent)weight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”

Test against a sandbox environment without touching production dataweight 1

1 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 10 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Rely on versioned APIs with a documented deprecation policyweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”
[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

The documented API rate limits and concurrency caps before building automation at scaleweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

API quality = 0.0 ÷ 90 × 100 = 0.0

Openness10.2/100×0.20 of the PA blend

Can you leave, inspect, or self-host — data export, open source, portability.

Do everything through the API that I can do in the UIweight 2

2 (weight) × 4 (quality) × 0.6 (partial) = 4.8 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[community] https://news.ycombinator.com/item?id=31813957“Due to the slow loading, I ended up writing some simple Jira API wrapper scripts for submitting bug reports quicker in our systems.”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”
[community] https://news.ycombinator.com/item?id=36824450“Does Plane offer an alternative for JQL (Jira Query Language)? That's what I appreciate most about Jira.”
[probe] https://developer.atlassian.com/llms.txt“PROBE llms.txt: HTTP 404 at https://developer.atlassian.com/llms.txt”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

Export all of my data in open formats and leaveweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”

Read the product's source under an open licenseweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Self-host the core productweight 3

3 (weight) × 3 (quality) × 0.6 (partial) = 5.4 of 30 max

[community] https://news.ycombinator.com/item?id=31813957“Also it's really annoying when I try to copy something from a ticket description but it starts editing the whole description field.”

Openness = 10.2 ÷ 100 × 100 = 10.2

Built-in AI26.2/100×0.15 of the PA blend

Inside-out: how agentic the product itself is for its users — built-in assistants, autonomous features.

Restore an AI coding agent's session to any previous checkpoint in its version historyweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Have a coding agent auto-detect and install the toolchains and dependencies it needs for a taskweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Have an agent verify its own implementation by navigating the app and capturing before-and-after screenshotsweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Get AI-generated insights and suggestions from my data inside the productweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Breakdown big ideas into actionable tasks and automatically assign them to the right person with Rovo AI.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to identify trends to surface new opportunities and remove bottle necks.”

Set up automations that run autonomously in the backgroundweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Breakdown big ideas into actionable tasks and automatically assign them to the right person with Rovo AI.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to identify trends to surface new opportunities and remove bottle necks.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Rovo AI connects relevant assets and rich data from Confluence, Figma, and your 3rd party apps to your work.”

Delegate tasks to a built-in AI assistant inside the productweight 3

3 (weight) × 6 (quality) × 0.6 (partial) = 10.8 of 30 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Breakdown big ideas into actionable tasks and automatically assign them to the right person with Rovo AI.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to identify trends to surface new opportunities and remove bottle necks.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Rovo AI connects relevant assets and rich data from Confluence, Figma, and your 3rd party apps to your work.”

Operate the product with natural-language commandsweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Breakdown big ideas into actionable tasks and automatically assign them to the right person with Rovo AI.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to identify trends to surface new opportunities and remove bottle necks.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Rovo AI connects relevant assets and rich data from Confluence, Figma, and your 3rd party apps to your work.”
[probe] https://github.com/atlassian/atlassian-mcp-server“official MCP server documented at https://github.com/atlassian/atlassian-mcp-server”

Have AI break a code diff into focused sections with explanations of what changed and whyweight 2

n/a — not applicable to this product: excluded from numerator and denominator

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Build and configure my own custom AI agent within the productweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Breakdown big ideas into actionable tasks and automatically assign them to the right person with Rovo AI.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to identify trends to surface new opportunities and remove bottle necks.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Rovo AI connects relevant assets and rich data from Confluence, Figma, and your 3rd party apps to your work.”

Built-in AI = 28.8 ÷ 110 × 100 = 26.2

Automation37.5/100×0.15 of the PA blend

Depth of automation primitives — rules, scheduling, bulk operations, webhooks.

Perform bulk operations across many items at onceweight 2

2 (weight) × 6 (quality) × 0.6 (partial) = 7.2 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Rich APIs”
[community] https://news.ycombinator.com/item?id=31813957“Due to the slow loading, I ended up writing some simple Jira API wrapper scripts for submitting bug reports quicker in our systems.”
[community] https://news.ycombinator.com/item?id=36129594“One of the things I like most about Jira is the ability to execute useful queries via REST on the data stored in there.”
[community] https://news.ycombinator.com/item?id=36824450“Does Plane offer an alternative for JQL (Jira Query Language)? That's what I appreciate most about Jira.”
[probe] https://developer.atlassian.com/openapi.json“PROBE openapi: all candidate paths 404 (https://developer.atlassian.com/openapi.json, https://developer.atlassian.com/swagger.json, https://developer.atlassian.com/api/openapi.json, https://developer.atlassian.com/.well-known/openapi.json)”

Define rules that trigger actions automatically on eventsweight 3

3 (weight) × 6 (quality) × 1.0 (full) = 18.0 of 30 max

[claimed-docs] https://www.atlassian.com/software/jira/integrations“Connect your tools to any Jira workflow with automation. Whether your team is using Bitbucket, Slack, or any other tool, automation keeps Jira up to date, so you don't have to.”
[claimed-docs] https://www.atlassian.com/software/jira/integrations“Connect your tools to any Jira workflow with automation.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Scale processes and save time with customizable workflows that integrate with your tech stack.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”

Schedule recurring jobs or workflowsweight 2

2 (weight) × 4 (quality) × 0.6 (partial) = 4.8 of 20 max

[claimed-docs] https://www.atlassian.com/software/jira/features“Use Rovo AI to create custom automations to keep your status up to date - from automated reminders to rules that move work forward.”
[claimed-docs] https://www.atlassian.com/software/jira/integrations“Connect your tools to any Jira workflow with automation. Whether your team is using Bitbucket, Slack, or any other tool, automation keeps Jira up to date, so you don't have to.”
[claimed-docs] https://www.atlassian.com/software/jira/features“Scale processes and save time with customizable workflows that integrate with your tech stack.”

Version, review, and roll back my automationsweight 1

1 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 10 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Automation = 30.0 ÷ 80 × 100 = 37.5