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How Bolna’s scores are calculated

The full audit trail, recomputed from the verdict data at build time through the same code that produced the leaderboard: verdict × quality × story weight per cell, cells sum to dimension scores, dimensions blend into the PA Score. Every number on the product page is reproducible from this page alone; for why the formula looks like this, see the methodology.

verdict factors: full ×1.0 · partial ×0.6 · disputed ×0.3 · none ×0.0 · n/a excluded from both sides · cell points = weight × quality × factor · cell max = weight × 10

PA Score29/100

Agent-ready 45.3 × 0.30 = 13.59

API quality 0.0 × 0.20 = 0.00

Openness 43.8 × 0.20 = 8.76

Built-in AI 30.2 × 0.15 = 4.53

Automation 16.5 × 0.15 = 2.48

(13.59 + 0.00 + 8.76 + 4.53 + 2.48) ÷ (0.30 + 0.20 + 0.20 + 0.15 + 0.15) = 29.35 ÷ 1.00 = 29.4

Scores are stored to 1 decimal; the product page’s pills round to whole numbers for display. Each dimension below shows the stories, verdicts, and cited evidence behind its number.

Agent-ready45.3/100×0.30 of the PA blend

Outside-in: can YOUR agent reach and drive this product — API, MCP, CLI, headless runs, agent docs.

Point an agent at llms.txt or agent-oriented docsweight 2

2 (weight) × 9 (quality) × 1.0 (full) = 18.0 of 20 max

  • [probe] https://docs.bolna.ai/llms.txt“PROBE llms.txt: HTTP 200 at https://docs.bolna.ai/llms.txt # Bolna Docs > Quickly build and deploy conversational Voice AI agents - [Home](https://www.bolna.ai/docs/index.md): B”
  • [claimed-docs] https://www.bolna.ai/docs/build-with-ai/mcp.md“Connect Claude, Cursor, Windsurf, or any MCP client to your Bolna account with the Bolna MCP server.”
  • [probe] https://www.bolna.ai/docs/build-with-ai/mcp“official MCP server documented at https://www.bolna.ai/docs/build-with-ai/mcp”

Run the product headlessly / in CI for automationweight 2

2 (weight) × 6 (quality) × 0.6 (partial) = 7.2 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/cli/introduction.md“The Bolna CLI (bolna) is a single Go binary that lets you manage agents, calls, phone numbers, and batches directly from your terminal”
  • [probe] https://www.bolna.ai/docs/cli/introduction“official CLI documented at https://www.bolna.ai/docs/cli/introduction”
  • [claimed-docs] https://www.bolna.ai/docs/quickstarts/api.md“Make your first Voice AI call with the Bolna API — verify your key, get an agent, place a call, and fetch the transcript in about five minutes.”
  • [claimed-docs] https://www.bolna.ai/docs/api-reference/introduction.md“Click the Create a new API Key button to generate your unique authentication credentials.”

Plug MCP servers into this product so it can use their toolsweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

  • [claimed-docs] https://www.bolna.ai/docs/build-with-ai/mcp.md“Connect Claude, Cursor, Windsurf, or any MCP client to your Bolna account with the Bolna MCP server.”
  • [probe] https://www.bolna.ai/docs/build-with-ai/mcp“official MCP server documented at https://www.bolna.ai/docs/build-with-ai/mcp”

Connect an agent via an official MCP serverweight 3

3 (weight) × 8 (quality) × 1.0 (full) = 24.0 of 30 max

  • [claimed-docs] https://www.bolna.ai/docs/build-with-ai/mcp.md“Connect Claude, Cursor, Windsurf, or any MCP client to your Bolna account with the Bolna MCP server.”
  • [probe] https://www.bolna.ai/docs/build-with-ai/mcp“official MCP server documented at https://www.bolna.ai/docs/build-with-ai/mcp”

Use an official CLIweight 2

2 (weight) × 8 (quality) × 1.0 (full) = 16.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/cli/introduction.md“The Bolna CLI (bolna) is a single Go binary that lets you manage agents, calls, phone numbers, and batches directly from your terminal”
  • [probe] https://www.bolna.ai/docs/cli/introduction“official CLI documented at https://www.bolna.ai/docs/cli/introduction”

Drive the product through a documented public APIweight 3

3 (weight) × 8 (quality) × 1.0 (full) = 24.0 of 30 max

  • [claimed-docs] https://www.bolna.ai/docs/quickstarts/api.md“Make your first Voice AI call with the Bolna API — verify your key, get an agent, place a call, and fetch the transcript in about five minutes.”
  • [claimed-docs] https://www.bolna.ai/docs/api-reference/introduction.md“Click the Create a new API Key button to generate your unique authentication credentials.”
  • [claimed-docs] https://www.bolna.ai/docs/workflows/introduction.md“Build multi-step outreach sequences that combine voice agent calls, WhatsApp messages, API calls, waits and retries, driven entirely through the Bolna API.”
  • [claimed-docs] https://www.bolna.ai/docs/cli/introduction.md“The Bolna CLI (bolna) is a single Go binary that lets you manage agents, calls, phone numbers, and batches directly from your terminal”
  • [probe] https://docs.bolna.ai/openapi.json“PROBE openapi: all candidate paths 404 (https://docs.bolna.ai/openapi.json, https://docs.bolna.ai/swagger.json, https://docs.bolna.ai/api/openapi.json, https://docs.bolna.ai/.well-known/openapi.json)”
  • [probe] https://www.bolna.ai/docs/cli/introduction“official CLI documented at https://www.bolna.ai/docs/cli/introduction”

Issue scoped/least-privilege API credentials for an agentweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/api-reference/introduction.md“Click the Create a new API Key button to generate your unique authentication credentials.”

Build against official SDKsweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/developer-resources/sdks/web-call.md“The Web Call SDK connects a browser tab directly to a Bolna voice agent for a live, two-way conversation.”
  • [claimed-docs] https://www.bolna.ai/docs/cli/introduction.md“The Bolna CLI (bolna) is a single Go binary that lets you manage agents, calls, phone numbers, and batches directly from your terminal”
  • [probe] https://www.bolna.ai/docs/cli/introduction“official CLI documented at https://www.bolna.ai/docs/cli/introduction”
  • [claimed-docs] https://www.bolna.ai/docs/build-with-ai/mcp.md“Connect Claude, Cursor, Windsurf, or any MCP client to your Bolna account with the Bolna MCP server.”

Subscribe to events via webhooksweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Agent-ready = 95.2 ÷ 210 × 100 = 45.3

API quality0.0/100×0.20 of the PA blend

The programmable surface once an agent is there — machine-readable spec, interactive docs, sandbox, versioning discipline.

Explore an interactive API reference with runnable examplesweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/api-reference/introduction.md“Click the Create a new API Key button to generate your unique authentication credentials.”
  • [probe] https://docs.bolna.ai/openapi.json“PROBE openapi: all candidate paths 404 (https://docs.bolna.ai/openapi.json, https://docs.bolna.ai/swagger.json, https://docs.bolna.ai/api/openapi.json, https://docs.bolna.ai/.well-known/openapi.json)”

Download a machine-readable API spec (OpenAPI or equivalent)weight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [probe] https://docs.bolna.ai/openapi.json“PROBE openapi: all candidate paths 404 (https://docs.bolna.ai/openapi.json, https://docs.bolna.ai/swagger.json, https://docs.bolna.ai/api/openapi.json, https://docs.bolna.ai/.well-known/openapi.json)”
  • [claimed-docs] https://www.bolna.ai/docs/api-reference/introduction.md“Click the Create a new API Key button to generate your unique authentication credentials.”

Test against a sandbox environment without touching production dataweight 1

1 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 10 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Rely on versioned APIs with a documented deprecation policyweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [probe] https://docs.bolna.ai/openapi.json“PROBE openapi: all candidate paths 404 (https://docs.bolna.ai/openapi.json, https://docs.bolna.ai/swagger.json, https://docs.bolna.ai/api/openapi.json, https://docs.bolna.ai/.well-known/openapi.json)”
  • [claimed-docs] https://www.bolna.ai/docs/api-reference/introduction.md“Click the Create a new API Key button to generate your unique authentication credentials.”

API quality = 0.0 ÷ 70 × 100 = 0.0

Openness43.8/100×0.20 of the PA blend

Can you leave, inspect, or self-host — data export, open source, portability.

Do everything through the API that I can do in the UIweight 2

2 (weight) × 7 (quality) × 0.6 (partial) = 8.4 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/changelog“POST /agent/{agent_id}/extraction-categories — create a category (name + model) and attach it to an agent”
  • [claimed-docs] https://www.bolna.ai/docs/changelog“Call summaries are an agent-level toggle: call_summary_enabled (boolean, off by default) on the agent create and update APIs”
  • [claimed-docs] https://www.bolna.ai/docs/workflows/introduction.md“Build multi-step outreach sequences that combine voice agent calls, WhatsApp messages, API calls, waits and retries, driven entirely through the Bolna API.”
  • [claimed-docs] https://www.bolna.ai/docs/cli/introduction.md“The Bolna CLI (bolna) is a single Go binary that lets you manage agents, calls, phone numbers, and batches directly from your terminal”
  • [claimed-docs] https://www.bolna.ai/docs/build-with-ai/mcp.md“Connect Claude, Cursor, Windsurf, or any MCP client to your Bolna account with the Bolna MCP server.”
  • [probe] https://docs.bolna.ai/openapi.json“PROBE openapi: all candidate paths 404 (https://docs.bolna.ai/openapi.json, https://docs.bolna.ai/swagger.json, https://docs.bolna.ai/api/openapi.json, https://docs.bolna.ai/.well-known/openapi.json)”
  • [probe] https://www.bolna.ai/docs/cli/introduction“official CLI documented at https://www.bolna.ai/docs/cli/introduction”

Export all of my data in open formats and leaveweight 3

3 (weight) × 3 (quality) × 0.6 (partial) = 5.4 of 30 max

  • [claimed-docs] https://www.bolna.ai/docs/quickstarts/api.md“Make your first Voice AI call with the Bolna API — verify your key, get an agent, place a call, and fetch the transcript in about five minutes.”
  • [claimed-docs] https://www.bolna.ai/docs/enterprise/on-premise-instructions.md“Learn how to self-host Bolna Voice AI on your own servers using Docker or Kubernetes for secure, private, and scalable enterprise deployments.”
  • [github] https://github.com/bolna-ai/bolna“Bolna is the end-to-end open source production ready framework for quickly building LLM based voice driven conversational applications.”

Read the product's source under an open licenseweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [github] https://github.com/bolna-ai/bolna“Bolna is the end-to-end open source production ready framework for quickly building LLM based voice driven conversational applications.”

Self-host the core productweight 3

3 (weight) × 8 (quality) × 1.0 (full) = 24.0 of 30 max

  • [github] https://github.com/bolna-ai/bolna“Bolna is the end-to-end open source production ready framework for quickly building LLM based voice driven conversational applications.”
  • [claimed-docs] https://www.bolna.ai/docs/enterprise/on-premise-instructions.md“Learn how to self-host Bolna Voice AI on your own servers using Docker or Kubernetes for secure, private, and scalable enterprise deployments.”

Openness = 43.8 ÷ 100 × 100 = 43.8

Built-in AI30.2/100×0.15 of the PA blend

Inside-out: how agentic the product itself is for its users — built-in assistants, autonomous features.

Get AI-generated insights and suggestions from my data inside the productweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/changelog“POST /agent/{agent_id}/extraction-categories — create a category (name + model) and attach it to an agent”
  • [claimed-docs] https://www.bolna.ai/docs/changelog“Call summaries are an agent-level toggle: call_summary_enabled (boolean, off by default) on the agent create and update APIs”

Set up automations that run autonomously in the backgroundweight 2

2 (weight) × 6 (quality) × 0.6 (partial) = 7.2 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/workflows/introduction.md“Build multi-step outreach sequences that combine voice agent calls, WhatsApp messages, API calls, waits and retries, driven entirely through the Bolna API.”
  • [claimed-docs] https://www.bolna.ai/docs/cli/introduction.md“The Bolna CLI (bolna) is a single Go binary that lets you manage agents, calls, phone numbers, and batches directly from your terminal”
  • [probe] https://www.bolna.ai/docs/cli/introduction“official CLI documented at https://www.bolna.ai/docs/cli/introduction”

Delegate tasks to a built-in AI assistant inside the productweight 3

3 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 30 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Operate the product with natural-language commandsweight 2

2 (weight) × 7 (quality) × 1.0 (full) = 14.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/build-with-ai/mcp.md“Connect Claude, Cursor, Windsurf, or any MCP client to your Bolna account with the Bolna MCP server.”
  • [probe] https://www.bolna.ai/docs/build-with-ai/mcp“official MCP server documented at https://www.bolna.ai/docs/build-with-ai/mcp”

Built-in AI = 27.2 ÷ 90 × 100 = 30.2

Automation16.5/100×0.15 of the PA blend

Depth of automation primitives — rules, scheduling, bulk operations, webhooks.

Perform bulk operations across many items at onceweight 2

2 (weight) × 5 (quality) × 0.6 (partial) = 6.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/cli/introduction.md“The Bolna CLI (bolna) is a single Go binary that lets you manage agents, calls, phone numbers, and batches directly from your terminal”
  • [claimed-docs] https://bolna.ai“Power thousands of inbound and outbound calls every minute with human-like, multilingual intelligence”
  • [claimed-docs] https://www.bolna.ai/docs/workflows/introduction.md“Build multi-step outreach sequences that combine voice agent calls, WhatsApp messages, API calls, waits and retries, driven entirely through the Bolna API.”

Define rules that trigger actions automatically on eventsweight 3

3 (weight) × 4 (quality) × 0.6 (partial) = 7.2 of 30 max

  • [claimed-docs] https://www.bolna.ai/docs/workflows/introduction.md“Build multi-step outreach sequences that combine voice agent calls, WhatsApp messages, API calls, waits and retries, driven entirely through the Bolna API.”

Schedule recurring jobs or workflowsweight 2

2 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 20 max

  • [claimed-docs] https://www.bolna.ai/docs/workflows/introduction.md“Build multi-step outreach sequences that combine voice agent calls, WhatsApp messages, API calls, waits and retries, driven entirely through the Bolna API.”

Version, review, and roll back my automationsweight 1

1 (weight) × 0 (quality) × 0.0 (none) = 0.0 of 10 max

no evidence cited — the verdict rests on absence of evidence, re-checked on refresh

Automation = 13.2 ÷ 80 × 100 = 16.5