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Rank #6 of 6 in Email Clients & Email AI

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Fastmail

Fastmail Pty Ltd · commercial

no public signals

Showcase

Fastmail homepage screenshot
homepage · captured Sep 2026 · view live ↗
Fastmail docs screenshot
docs · captured Sep 2026 · view live ↗

Try itExperimental

See what an agent can do with Fastmail before you ever sign up. Pick a story: recorded sessions replay real probe-harness transcripts; commands tagged live-capable can re-run against the real endpoint from our edge, right now (▶ run live — the exact same request, live and recorded lines always labeled); sandboxed self-drive sessions are designed and gated (docs/TRY-IT.md).

$curl -si https://api.fastmail.com/.well-known/jmap | head -6recorded session — replayed, not live
recorded 2026-09-07 · exit 0 · captured verbatim by our probe harness, secrets redacted · pure-HTTP probe — ▶ run live re-runs it from our edge

Verified integrations

No integration evidence found in our corpus for this product yet — that means none was found, never that it doesn’t integrate.

By theme — the product's score on each story themeBy theme

Accounts openness — stories about accounts openness in this arenaAccounts opennessevidence →

Stories about accounts openness in this arena

44.7/100

Agenticness — how well agents can access and operate the productAgenticnessevidence →

How well agents can access and operate the product

14.6/100

Ai email — stories about ai email in this arenaAi emailevidence →

Stories about ai email in this arena

6.0/100

Automation depth — how much of the product can run unattendedAutomation depthevidence →

How much of the product can run unattended

18.8/100

Calendar integration — stories about calendar integration in this arenaCalendar integrationevidence →

Stories about calendar integration in this arena

46.7/100

Composing sending — stories about composing sending in this arenaComposing sendingevidence →

Stories about composing sending in this arena

41.6/100

Offline reliability — stories about offline reliability in this arenaOffline reliabilityevidence →

Stories about offline reliability in this arena

36.0/100

Openness — open source, data portability, and self-hosting storiesOpennessevidence →

Open source, data portability, and self-hosting stories

13.2/100

Privacy posture — data-handling and privacy storiesPrivacy postureevidence →

Data-handling and privacy stories

0.0/100

Privacy tracking — stories about privacy tracking in this arenaPrivacy trackingevidence →

Stories about privacy tracking in this arena

26.7/100

Search history — stories about search history in this arenaSearch historyevidence →

Stories about search history in this arena

24.0/100

Speed keyboard — stories about speed keyboard in this arenaSpeed keyboardevidence →

Stories about speed keyboard in this arena

30.0/100

Team collaboration — stories about team collaboration in this arenaTeam collaborationevidence →

Stories about team collaboration in this arena

4.5/100

Triage inbox — stories about triage inbox in this arenaTriage inboxevidence →

Stories about triage inbox in this arena

28.0/100

Story verdicts — every judged story with its evidenceStory verdicts

?

Sorted by importance (agentic first) (high → low) · 54/54 stories · click a row’s chevron for the rationale and evidence

Drive the product through a documented public API G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness3full8/10C

Connect an agent via an official MCP server G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness3none0/10

Delegate tasks to a built-in AI assistant inside the product G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness3noneuntestednone yet

Plug MCP servers into this product so it can use their tools G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness3noneuntestednone yet

Issue scoped/least-privilege API credentials for an agent G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial6/10X

Run the product headlessly / in CI for automation G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial5/10X

Set up automations that run autonomously in the background G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial5/10C

Subscribe to events via webhooks G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial5/10C

Download a machine-readable API spec (OpenAPI or equivalent) G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial4/10T

Build against official SDKs G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2none0/10

Explore an interactive API reference with runnable examples G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness2none0/10

Operate the product with natural-language commands G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness2none0/10

Point an agent at llms.txt or agent-oriented docs G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2none0/10

Rely on versioned APIs with a documented deprecation policy G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness2none0/10

Get AI-generated insights and suggestions from my data inside the product G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness2noneuntestednone yet

Use an official CLI G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2noneuntestednone yet

Test against a sandbox environment without touching production data G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness1noneuntestednone yet

Connect several accounts across providers — Gmail, Microsoft 365, IMAP — and work them from one place C

Multi account

switcherAccounts openness — stories about accounts openness in this arenaAccounts openness3partial6/10X

Define rules that trigger actions automatically on events G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth3partial5/10X

Do everything from the keyboard — comprehensive shortcuts and a command palette — in an interface fast enough to never make me wait C

Shortcuts

power-userSpeed keyboard — stories about speed keyboard in this arenaSpeed keyboard3partial5/10X

Split my inbox into focused streams — important, team, newsletters, calendar invites — so triage happens in priority order, not arrival order C

Inbox structure

power-userTriage inbox — stories about triage inbox in this arenaTriage inbox3partial5/10C

Export all of my data in open formats and leave G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness3partial4/10C

AI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and audit C

Ai triage

ai-native userAi email — stories about ai email in this arenaAi email3none0/10

My team works shared inboxes together — shared accounts or team channels where everyone sees the same conversation state C

Shared inbox

team-leadTeam collaboration — stories about team collaboration in this arenaTeam collaboration3none0/10

AI drafts replies in my own voice and tone — ready to review and send, not generic boilerplate C

Ai drafting

ai-native userAi email — stories about ai email in this arenaAi email3noneuntestednone yet

Prevent my data from being used to train AI models G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture3noneuntestednone yet

Self-host the core product G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness3noneuntestednone yet

My mail stays reachable over open protocols and standard formats — IMAP/JMAP/SMTP access and standards-based export — so no client can lock me in C

Portability

switcherAccounts openness — stories about accounts openness in this arenaAccounts openness2full8/10X

Schedule an email to send later and undo a send within a grace window C

Sending

power-userComposing sending — stories about composing sending in this arenaComposing sending2full8/10C

See my calendar, respond to invites, and create events without leaving the email client C

Calendar

power-userCalendar integration — stories about calendar integration in this arenaCalendar integration2full7/10C

Read, search, and write email offline, with changes syncing when I reconnect C

Offline

power-userOffline reliability — stories about offline reliability in this arenaOffline reliability2partial6/10C

An external agent — Claude, ChatGPT, or my own — can read, triage, draft, and send my email end to end through a documented connection C

Agent workflows

ai-native userAi email — stories about ai email in this arenaAi email2partial5/10T

Do everything through the API that I can do in the UI G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness2partial5/10C

Perform bulk operations across many items at once G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth2partial5/10C

Snooze conversations and set follow-up reminders that resurface a thread if nobody replies C

Followups

power-userTriage inbox — stories about triage inbox in this arenaTriage inbox2partial5/10C

Insert saved snippets or templates — with variables and attachments — instead of retyping the same reply C

Templates

power-userComposing sending — stories about composing sending in this arenaComposing sending2partial4/10C

Assign conversations to teammates and route incoming mail with rules so ownership is explicit C

Routing

team-leadTeam collaboration — stories about team collaboration in this arenaTeam collaboration2partial3/10C

Search is fast and precise — operators, filters, and ranked results across my full mail history C

Search

power-userSearch history — stories about search history in this arenaSearch history2partial3/10C

Ask an assistant questions across my whole inbox and calendar — who said what, what's outstanding — and get grounded answers C

Ai assistant

ai-native userAi email — stories about ai email in this arenaAi email2none0/10

Read the product's source under an open license G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness2none0/10

Schedule recurring jobs or workflows G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth2none0/10

Choose where my data is stored (region/residency) G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture2noneuntestednone yet

Control data retention and deletion G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture2noneuntestednone yet

Opt out of telemetry and usage tracking G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture2noneuntestednone yet

The client protects me from senders' tracking — blocking read pixels by default — and is transparent about what it does with my mail data C

Protection

switcherPrivacy tracking — stories about privacy tracking in this arenaPrivacy tracking2noneuntestednone yet

We can discuss an email in an internal side-thread — comments and @mentions beside the message — instead of forwarding copies around C

Shared inbox

team-leadTeam collaboration — stories about team collaboration in this arenaTeam collaboration2noneuntestednone yet

Use aliases or masked addresses so sign-ups and strangers never learn my real address C

Protection

switcherPrivacy tracking — stories about privacy tracking in this arenaPrivacy tracking1full8/10X

Import my complete mail history and contacts from my old provider or client C

Migration

switcherSearch history — stories about search history in this arenaSearch history1partial6/10X

Select many conversations at once and archive, label, or mark them done in one stroke C

Inbox structure

power-userTriage inbox — stories about triage inbox in this arenaTriage inbox1partial3/10C

Share my availability or insert bookable meeting times directly into an email C

Calendar

power-userCalendar integration — stories about calendar integration in this arenaCalendar integration1none0/10

Version, review, and roll back my automations G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth1none0/10

See whether and when recipients opened my email C

Sending

power-userComposing sending — stories about composing sending in this arenaComposing sending1noneuntestednone yet

Self-host the email app and keep the mail pipeline under my own control C

Portability

switcherAccounts openness — stories about accounts openness in this arenaAccounts openness1noneuntestednone yet

The same inbox also handles adjacent customer channels — SMS, WhatsApp, social, or live chat — beside email C

Channels

team-leadTeam collaboration — stories about team collaboration in this arenaTeam collaboration1noneuntestednone yet

Opportunities — the stories that would move this product's scores, from its own judged verdictsOpportunitiestop 8 of 49 stories with headroom

What would move Fastmail’s scores — derived from its own judged verdicts, biggest headroom first. Each line quotes what the judge found missing; shipping it (or evidencing it publicly) is the fix.

  1. Agenticness — how well agents can access and operate the productDelegate tasks to a built-in AI assistant inside the product

    nonemoves Built-in AIimpact 45

    The axis applies to this product kind (peer products hold positive or none verdicts on this story), so lack of evidence for an applicable capability is "none", never "na".

  2. Agenticness — how well agents can access and operate the productPlug MCP servers into this product so it can use their tools

    nonemoves agent-readyimpact 45

    The axis applies to this product kind (peer products hold positive or none verdicts on this story), so lack of evidence for an applicable capability is "none", never "na".

  3. Agenticness — how well agents can access and operate the productConnect an agent via an official MCP server

    nonemoves agent-readyimpact 45

    Fastmail exposes JMAP and API tokens for developers, but there is no evidence of an official MCP server or endpoint that lets AI agents connect natively; probes for machine-readable spec files (llms.txt, openapi) both return 404.

  4. Ai email — stories about ai email in this arenaAI drafts replies in my own voice and tone — ready to review and send, not generic boilerplate

    nonemoves PA Scoreimpact 30

    No evidence anywhere in the pack of AI-drafted replies, tone/voice matching, or generative reply features; Fastmail's evidence covers JMAP API, templates, filters, and general email management, not AI drafting.

  5. Ai email — stories about ai email in this arenaAI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and audit

    nonemoves PA Scoreimpact 30

    Evidence covers Fastmail's rule-based Filters & Rules, search, and JMAP API access, but there is no mention of AI-driven triage, auto-labeling, categorization, or a steerable/auditable AI assistant surfacing important emails.

  6. Openness — open source, data portability, and self-hosting storiesSelf-host the core product

    nonemoves PA Scoreimpact 30

    The axis applies to this product kind (peer products hold positive or none verdicts on this story), so lack of evidence for an applicable capability is "none", never "na".

  7. Privacy posture — data-handling and privacy storiesPrevent my data from being used to train AI models

    nonemoves PA Scoreimpact 30

    Missing: any AI-training data policy, opt-out mechanism, or explicit statement that user data is not used to train AI models.

  8. Team collaboration — stories about team collaboration in this arenaMy team works shared inboxes together — shared accounts or team channels where everyone sees the same conversation state

    nonemoves PA Scoreimpact 30

    Evidence covers JMAP protocol, personal productivity features, and multi-account login, but there is no mention of shared inboxes, team channels, or shared conversation state features for teams.

Showing the top 8 of 49 — every none/partial verdict in the story verdicts table is headroom.

Think a verdict is wrong? Every verdicts-table row has a Flag link — see the methodology.

Coverage map — which docs area, API section, or community source covers which judged storiesCoverage map8 surfaces · 25 covered stories

Where the cited evidence behind each covered verdict came from — the same citations the verdicts table shows, no extra judging.

Hc docs23 stories

Probe proofs — replayable recordings from the probe harnessProbe proofs

Replayable recordings from our probe harness — see the Prove-It protocol to submit one.

$curl -si https://api.fastmail.com/.well-known/jmap | head -6reproduced
$ curl -si https://api.fastmail.com/.well-known/jmap | head -6
HTTP/2 302

server: nginx

date: Mon, 07 Sep 2026 03:30:48 GMT

content-type: text/html

content-length: 138

location: https://api.fastmail.com/jmap/session
$curl -si https://api.fastmail.com/jmap/session | head -6reproduced
$ curl -si https://api.fastmail.com/jmap/session | head -6
HTTP/2 401

server: nginx

date: Mon, 07 Sep 2026 03:30:47 GMT

content-type: text/plain

www-authenticate: Bearer resource_metadata="https://api.fastmail.com/.well-known/oauth-protected-resource/jmap/session"

x-frontend: phl-frontend-02

Claims vs evidence — vendor claims reconciled against independent verdictsClaims vs evidence

7 of 15 testable claims verified · 0 contradictedintegrity 47/100

26 distinct capability claims found in Fastmail’s own claimed-docs/GitHub materials, reconciled against our judge’s independent verdicts.

7

Verified

8

Unverified

0

Contradicted

10

Undersold

Verified (10)
Unverified (10)
Undersold (10)
Claims outside our story set (6)

Real capability claims found in Fastmail’s own materials, but no story in this arena’s taxonomy covers them yet — that’s feedback on the taxonomy, not a mark against the product.

  • JMAP session endpoint exposes capabilities, accounts, and API URLs for discovery

    source ↗
  • API authentication uses standard OAuth 2.0 or Bearer tokens instead of a custom protocol

    source ↗
  • JMAP protocol enables faster, more efficient sync, often in a single HTTP roundtrip

    source ↗
  • Two-step verification (2FA) can be enabled for account security

    source ↗
  • JMAP sync uses roughly 2-3x less power than IMAP on real devices

    source ↗
  • Users can get email hosted for their own custom domain

    source ↗
Suggest a story for these →

Business model

subscription-per-seat

Per-user subscription (Individual/Duo/Family and professional tiers) with a 30-day free trial and no free tier or ads; pricing varies by region with custom domains and full IMAP/JMAP access on paid plans.

pricing ↗

Score trend

How this product’s scores have moved as evidence and verdicts are re-derived — a point per change, not per day.

PA Score17 (Sep 7 '26)14 (Sep 16 '26)
Agent-ready23 (Sep 7 '26)21 (Sep 16 '26)

Try Experimental

Run it in the microterminal →

Recorded agent sessions — and a live MCP handshake where the vendor ships one.

Flag

⚑ Flag a verdict

Think a verdict is wrong? Opens a prefilled GitHub issue — or use the ⚑ next to any verdict above.

Badge

Embed this product's score badge →

Hotlinked SVG — always shows the live current score.

For agents

Data