Access
Install
bash <(curl -sL https://raw.githubusercontent.com/twentyhq/twenty/main/packages/twenty-docker/scripts/install.sh)
vs HubSpot
vs Attio
vs Salesforce Sales CloudShowcase
Verified integrations
Connections to other tracked products — hover a chip for the verbatim evidence quote behind it.
By theme — the product's score on each story themeBy theme
Agenticness — how well agents can access and operate the productAgenticnessevidence →
How well agents can access and operate the product
Automation depth — how much of the product can run unattendedAutomation depthevidence →
How much of the product can run unattended
Automation workflows — building automations — triggers, actions, branching, schedulingAutomation workflowsevidence →
Building automations — triggers, actions, branching, scheduling
Contacts companies — stories about contacts companies in this arenaContacts companiesevidence →
Stories about contacts companies in this arena
Customization — bending the product to your needs — settings, theming, extension pointsCustomizationevidence →
Bending the product to your needs — settings, theming, extension points
Email sync — stories about email sync in this arenaEmail syncevidence →
Stories about email sync in this arena
Integrations — connecting to other tools — breadth and depth of built-in integrationsIntegrationsevidence →
Connecting to other tools — breadth and depth of built-in integrations
Onboarding migration — stories about onboarding migration in this arenaOnboarding migrationevidence →
Stories about onboarding migration in this arena
Openness — open source, data portability, and self-hosting storiesOpennessevidence →
Open source, data portability, and self-hosting stories
Pipeline management — stories about pipeline management in this arenaPipeline managementevidence →
Stories about pipeline management in this arena
Privacy posture — data-handling and privacy storiesPrivacy postureevidence →
Data-handling and privacy stories
Reporting insights — stories about reporting insights in this arenaReporting insightsevidence →
Stories about reporting insights in this arena
Story verdicts — every judged story with its evidenceStory verdicts
What’s free: 6 free · 0 paid · 0 enterprise · 39 not stated in evidence
Follow the green: where the map greys out is where Twenty stops today. ✓ full · ~ partial · ! disputed · — none · n/a not applicable.
Agenticness — how well agents can access and operate the productAgenticness
How well agents can access and operate the product
API surface
Drive the product through a documented public API
✓8/10
unlocks → Versioning policy · API sandbox
Subscribe to events via webhooks
~5/10
Build against official SDKs
~6/10
Issue scoped/least-privilege API credentials for an agent
✓7/10
Connect an agent via an official MCP server
✓5/10
Download a machine-readable API spec (OpenAPI or equivalent)
~5/10
Rely on versioned APIs with a documented deprecation policy
—0/10
Test against a sandbox environment without touching production data
—–
Explore an interactive API reference with runnable examples
~3/10
Docs for agents
Point an agent at llms.txt or agent-oriented docs
✓9/10
Agentic features
Delegate tasks to a built-in AI assistant inside the product
✓8/10
unlocks → MCP client
Operate the product with natural-language commands
✓7/10
Plug MCP servers into this product so it can use their tools
—0/10
Get AI-generated insights and suggestions from my data inside the product
✓8/10
Set up automations that run autonomously in the background
✓7/10
Automation depth — how much of the product can run unattendedAutomation depth
How much of the product can run unattended
Automation depth
Define rules that trigger actions automatically on events
✓8/10
unlocks → Versioned workflows · Route new leads to the right owner automatically with assignment rules or round-robin
Schedule recurring jobs or workflows
✓7/10
unlocks → Versioned workflows
Perform bulk operations across many items at once
✓8/10
Version, review, and roll back my automations
—0/10
Automation workflows — building automations — triggers, actions, branching, schedulingAutomation workflows
Building automations — triggers, actions, branching, scheduling
Contacts companies — stories about contacts companies in this arenaContacts companies
Stories about contacts companies in this arena
Customization — bending the product to your needs — settings, theming, extension pointsCustomization
Bending the product to your needs — settings, theming, extension points
Email sync — stories about email sync in this arenaEmail sync
Stories about email sync in this arena
Integrations — connecting to other tools — breadth and depth of built-in integrationsIntegrations
Connecting to other tools — breadth and depth of built-in integrations
Onboarding migration — stories about onboarding migration in this arenaOnboarding migration
Stories about onboarding migration in this arena
Openness — open source, data portability, and self-hosting storiesOpenness
Open source, data portability, and self-hosting stories
Pipeline management — stories about pipeline management in this arenaPipeline management
Stories about pipeline management in this arena
Privacy posture — data-handling and privacy storiesPrivacy posture
Data-handling and privacy stories
Reporting insights — stories about reporting insights in this arenaReporting insights
Stories about reporting insights in this arena
Sorted by importance (agentic first) (high → low) · 51/51 stories · click a row’s chevron for the rationale and evidence
Delegate tasks to a built-in AI assistant inside the product G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | full | 8/10 | Cclaimed | |
Drive the product through a documented public API G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | full | 8/10 | Tprobed | |
Connect an agent via an official MCP server G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | fullfree | 5/10 | Cclaimed | |
Plug MCP servers into this product so it can use their tools G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | none | 0/10 | ||
Point an agent at llms.txt or agent-oriented docs G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 9/10 | Tprobed | |
Get AI-generated insights and suggestions from my data inside the product G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 8/10 | Cclaimed | |
Issue scoped/least-privilege API credentials for an agent G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 7/10 | Cclaimed | |
Operate the product with natural-language commands G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 7/10 | Cclaimed | |
Set up automations that run autonomously in the background G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 7/10 | Cclaimed | |
Use an official CLI G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 7/10 | Cclaimed | |
Build against official SDKs G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | partial | 6/10 | Tprobed | |
Download a machine-readable API spec (OpenAPI or equivalent) G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | partial | 5/10 | Tprobed | |
Subscribe to events via webhooks G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | partial | 5/10 | Cclaimed | |
Run the product headlessly / in CI for automation G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | partialfree | 4/10 | Cclaimed | |
Explore an interactive API reference with runnable examples G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | partial | 3/10 | Tprobed | |
Rely on versioned APIs with a documented deprecation policy G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Test against a sandbox environment without touching production data G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 1 | none | untested | none yet | |
Model custom objects with fields and relationships beyond the built-in contacts, companies, and deals C Data model | developer | Customization — bending the product to your needs — settings, theming, extension pointsCustomization | 3 | fullfree | 9/10 | Xcommunity | |
Self-host the core product G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 3 | fullfree | 9/10 | Xcommunity | |
Build reports and dashboards on pipeline, activity, and conversion without exporting to a spreadsheet C Reporting | founder | Reporting insights — stories about reporting insights in this arenaReporting insights | 3 | full | 8/10 | Xcommunity | |
Build trigger-based workflows that update records, create tasks, and send notifications automatically C Workflows | ops user | Automation workflows — building automations — triggers, actions, branching, schedulingAutomation workflows | 3 | full | 8/10 | Xcommunity | |
Connect Gmail or Outlook so emails sync two-way and log automatically to the right records C | ops user | Email sync — stories about email sync in this arenaEmail sync | 3 | full | 8/10 | Cclaimed | |
Define rules that trigger actions automatically on events G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 3 | full | 8/10 | Cclaimed | |
Export all of my data in open formats and leave G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 3 | full | 8/10 | Cclaimed | |
Import my spreadsheet of contacts and deals with field mapping and validation, without losing rows silently G Imports | founder | Onboarding migration — stories about onboarding migration in this arenaOnboarding migration | 3 | full | 8/10 | Cclaimed | |
Track deals on a visual pipeline with customizable stages and drag-and-drop updates C Deals | founder | Pipeline management — stories about pipeline management in this arenaPipeline management | 3 | partial | 7/10 | Xcommunity | |
Have an agent enrich a new lead end-to-end via the API or MCP server — creating the record, filling company data, and assigning an owner C Ai crm ops | ai-native user | Contacts companies — stories about contacts companies in this arenaContacts companies | 3 | partial | 6/10 | Cclaimed | |
Manage contacts and companies as linked records with a full activity timeline on each C Record management | ops user | Contacts companies — stories about contacts companies in this arenaContacts companies | 3 | partial | 6/10 | Xcommunity | |
Have an agent update deal stages and next steps from email and meeting signals via the API or MCP server C Ai crm ops | ai-native user | Pipeline management — stories about pipeline management in this arenaPipeline management | 3 | partial | 5/10 | Cclaimed | |
Sync records bidirectionally through the API at scale, with documented rate limits, upserts, and change detection G Api depth | developer | Integrations — connecting to other tools — breadth and depth of built-in integrationsIntegrations | 3 | partial | 5/10 | Xcommunity | |
Prevent my data from being used to train AI models G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 3 | partial | 4/10 | Cclaimed | |
Add custom fields and build filtered, sorted, and shared views without an admin project C Data model | ops user | Customization — bending the product to your needs — settings, theming, extension pointsCustomization | 2 | fullfree | 8/10 | Xcommunity | |
Perform bulk operations across many items at once G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 2 | full | 8/10 | Cclaimed | |
Read the product's source under an open license G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 2 | full | 8/10 | Xcommunity | |
Sync my calendar so meetings appear on contact and deal timelines C | ops user | Email sync — stories about email sync in this arenaEmail sync | 2 | full | 8/10 | Cclaimed | |
Do everything through the API that I can do in the UI G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 2 | partial | 7/10 | Xcommunity | |
Schedule recurring jobs or workflows G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 2 | full | 7/10 | Cclaimed | |
Go from signup to a working pipeline with my real data in under an hour, without an implementation partner C Time to value | founder | Onboarding migration — stories about onboarding migration in this arenaOnboarding migration | 2 | partial | 6/10 | Xcommunity | |
Have an agent compile an account brief — open deals, recent emails, and history — from CRM data via the API or MCP server before a meeting C Ai crm ops | ai-native user | Reporting insights — stories about reporting insights in this arenaReporting insights | 2 | partial | 6/10 | Cclaimed | |
Choose where my data is stored (region/residency) G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 2 | partial | 5/10 | Cclaimed | |
Forecast revenue from pipeline value, stage probabilities, and close dates C Forecasting | founder | Pipeline management — stories about pipeline management in this arenaPipeline management | 2 | partial | 5/10 | Cclaimed | |
Have contact and company records auto-enriched with firmographic and contact data C Data quality | ops user | Contacts companies — stories about contacts companies in this arenaContacts companies | 2 | partial | 5/10 | Cclaimed | |
Migrate from another CRM with my records, owners, and history intact C Imports | ops user | Onboarding migration — stories about onboarding migration in this arenaOnboarding migration | 2 | partial | 5/10 | Cclaimed | |
Run multiple pipelines with different stage sets for different products or motions C Deals | ops user | Pipeline management — stories about pipeline management in this arenaPipeline management | 2 | partialfree | 5/10 | Cclaimed | |
Detect duplicate contacts or companies and merge them without losing data C Data quality | ops user | Contacts companies — stories about contacts companies in this arenaContacts companies | 2 | partial | 4/10 | Cclaimed | |
Install prebuilt integrations (Slack, support desk, marketing, data warehouse) from an app marketplace C Ecosystem | ops user | Integrations — connecting to other tools — breadth and depth of built-in integrationsIntegrations | 2 | partial | 4/10 | Cclaimed | |
Send templated emails or multi-step sequences to prospects from inside the CRM C Outreach | ops user | Email sync — stories about email sync in this arenaEmail sync | 2 | partial | 4/10 | Cclaimed | |
Control data retention and deletion G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 2 | partial | 3/10 | Cclaimed | |
Route new leads to the right owner automatically with assignment rules or round-robin C Workflows | ops user | Automation workflows — building automations — triggers, actions, branching, schedulingAutomation workflows | 2 | none | 0/10 | ||
Opt out of telemetry and usage tracking G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 2 | none | untested | none yet | |
Version, review, and roll back my automations G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 1 | none | 0/10 |
Opportunities — the stories that would move this product's scores, from its own judged verdictsOpportunitiestop 8 of 29 stories with headroom
What would move Twenty’s scores — derived from its own judged verdicts, biggest headroom first. Each line quotes what the judge found missing; shipping it (or evidencing it publicly) is the fix.
Agenticness — how well agents can access and operate the productPlug MCP servers into this product so it can use their tools
nonemoves agent-readyimpact 45
The only MCP-related evidence is a pricing table line item 'MCP server | Yes' (twenty-docs-32), which indicates Twenty exposes an MCP server for others to call its own tools — not that Twenty acts as an MCP client that can plug in external MCP servers so its AI agents can use their tools.
Agenticness — how well agents can access and operate the productRely on versioned APIs with a documented deprecation policy
nonemoves API qualityimpact 30
Evidence documents REST/GraphQL APIs with auto-generated docs and metadata endpoints, but there is no mention of API versioning scheme or a documented deprecation policy anywhere in the pack; probe results even show openapi spec endpoints returning 404.
Agenticness — how well agents can access and operate the productExplore an interactive API reference with runnable examples
partialq3/10moves API qualityimpact 21
Missing: explicit confirmation of an interactive 'try it out' console, screenshots or docs describing runnable code examples, and independent corroboration that the auto-generated docs are interactive rather than static.
Automation workflows — building automations — triggers, actions, branching, schedulingRoute new leads to the right owner automatically with assignment rules or round-robin
nonemoves PA Scoreimpact 20
Twenty's workflow engine (record-change triggers, branches, record operations, code) could theoretically be scripted to assign owners, but there is no documented assignment-rule or round-robin lead-routing feature anywhere in the evidence pack.
Privacy posture — data-handling and privacy storiesOpt out of telemetry and usage tracking
nonemoves PA Scoreimpact 20
No evidence in the pack mentions telemetry, usage tracking, analytics collection, or an opt-out setting; self-hosting is mentioned but does not itself confirm control over telemetry data collection.
Privacy posture — data-handling and privacy storiesPrevent my data from being used to train AI models
partialq4/10moves PA Scoreimpact 18
Missing: explicit no-training data policy, cloud-hosted opt-out toggle, independent confirmation of data-handling practices for AI features.
Agenticness — how well agents can access and operate the productRun the product headlessly / in CI for automation
partialq4/10moves agent-readyimpact 18
Missing: explicit CI/CD examples, headless execution mode, automated test-runner support, and independent confirmation of running unattended in pipelines.
Pipeline management — stories about pipeline management in this arenaHave an agent update deal stages and next steps from email and meeting signals via the API or MCP server
partialq5/10moves PA Scoreimpact 15
Missing: an explicit example/workflow showing an agent parsing email or meeting signals and writing deal-stage/next-steps updates via API or MCP, and any independent/hands-on confirmation this works end-to-end.
Showing the top 8 of 29 — every none/partial verdict in the story verdicts table is headroom.
Think a verdict is wrong? Every verdicts-table row has a Flag link — see the methodology.
Coverage map — which docs area, API section, or community source covers which judged storiesCoverage map9 surfaces · 45 covered stories
Where the cited evidence behind each covered verdict came from — the same citations the verdicts table shows, no extra judging.
Getting started docs42 stories
- Run the product headlessly / in CI for automation
- Drive the product through a documented public API
- Issue scoped/least-privilege API credentials for an agent
- Build against official SDKs
- Subscribe to events via webhooks
- Get AI-generated insights and suggestions from my data inside the product
- Set up automations that run autonomously in the background
- Delegate tasks to a built-in AI assistant inside the product
- Operate the product with natural-language commands
- Explore an interactive API reference with runnable examples
- Download a machine-readable API spec (OpenAPI or equivalent)
- Perform bulk operations across many items at once
- Define rules that trigger actions automatically on events
- Schedule recurring jobs or workflows
- Build trigger-based workflows that update records, create tasks, and send notifications automatically
- Have an agent enrich a new lead end-to-end via the API or MCP server — creating the record, filling company data, and assigning an owner
- Have contact and company records auto-enriched with firmographic and contact data
- Detect duplicate contacts or companies and merge them without losing data
- Manage contacts and companies as linked records with a full activity timeline on each
- Add custom fields and build filtered, sorted, and shared views without an admin project
- Model custom objects with fields and relationships beyond the built-in contacts, companies, and deals
- Sync my calendar so meetings appear on contact and deal timelines
- Connect Gmail or Outlook so emails sync two-way and log automatically to the right records
- Send templated emails or multi-step sequences to prospects from inside the CRM
- Sync records bidirectionally through the API at scale, with documented rate limits, upserts, and change detection
- Install prebuilt integrations (Slack, support desk, marketing, data warehouse) from an app marketplace
- Migrate from another CRM with my records, owners, and history intact
- Import my spreadsheet of contacts and deals with field mapping and validation, without losing rows silently
- Go from signup to a working pipeline with my real data in under an hour, without an implementation partner
- Do everything through the API that I can do in the UI
- Export all of my data in open formats and leave
- Read the product's source under an open license
- Self-host the core product
- Have an agent update deal stages and next steps from email and meeting signals via the API or MCP server
- Run multiple pipelines with different stage sets for different products or motions
- Track deals on a visual pipeline with customizable stages and drag-and-drop updates
- Forecast revenue from pipeline value, stage probabilities, and close dates
- Choose where my data is stored (region/residency)
- Prevent my data from being used to train AI models
- Control data retention and deletion
- Have an agent compile an account brief — open deals, recent emails, and history — from CRM data via the API or MCP server before a meeting
- Build reports and dashboards on pipeline, activity, and conversion without exporting to a spreadsheet
Developers docs13 stories
- Run the product headlessly / in CI for automation
- Drive the product through a documented public API
- Issue scoped/least-privilege API credentials for an agent
- Build against official SDKs
- Download a machine-readable API spec (OpenAPI or equivalent)
- Perform bulk operations across many items at once
- Have an agent enrich a new lead end-to-end via the API or MCP server — creating the record, filling company data, and assigning an owner
- Model custom objects with fields and relationships beyond the built-in contacts, companies, and deals
- Sync records bidirectionally through the API at scale, with documented rate limits, upserts, and change detection
- Go from signup to a working pipeline with my real data in under an hour, without an implementation partner
- Do everything through the API that I can do in the UI
- Self-host the core product
- Choose where my data is stored (region/residency)
Hacker News12 stories
- Drive the product through a documented public API
- Build trigger-based workflows that update records, create tasks, and send notifications automatically
- Manage contacts and companies as linked records with a full activity timeline on each
- Add custom fields and build filtered, sorted, and shared views without an admin project
- Model custom objects with fields and relationships beyond the built-in contacts, companies, and deals
- Sync records bidirectionally through the API at scale, with documented rate limits, upserts, and change detection
- Go from signup to a working pipeline with my real data in under an hour, without an implementation partner
- Do everything through the API that I can do in the UI
- Read the product's source under an open license
- Self-host the core product
- Track deals on a visual pipeline with customizable stages and drag-and-drop updates
- Build reports and dashboards on pipeline, activity, and conversion without exporting to a spreadsheet
User guide docs9 stories
- Perform bulk operations across many items at once
- Detect duplicate contacts or companies and merge them without losing data
- Sync records bidirectionally through the API at scale, with documented rate limits, upserts, and change detection
- Migrate from another CRM with my records, owners, and history intact
- Import my spreadsheet of contacts and deals with field mapping and validation, without losing rows silently
- Go from signup to a working pipeline with my real data in under an hour, without an implementation partner
- Do everything through the API that I can do in the UI
- Export all of my data in open formats and leave
- Control data retention and deletion
docs.twenty.com6 stories
GitHub README5 stories
- Use an official CLI
- Build against official SDKs
- Install prebuilt integrations (Slack, support desk, marketing, data warehouse) from an app marketplace
- Go from signup to a working pipeline with my real data in under an hour, without an implementation partner
- Read the product's source under an open license
Pricing docs5 stories
- Connect an agent via an official MCP server
- Build against official SDKs
- Have an agent enrich a new lead end-to-end via the API or MCP server — creating the record, filling company data, and assigning an owner
- Have an agent update deal stages and next steps from email and meeting signals via the API or MCP server
- Have an agent compile an account brief — open deals, recent emails, and history — from CRM data via the API or MCP server before a meeting
OpenAPI spec4 stories
Claims vs evidence — vendor claims reconciled against independent verdictsClaims vs evidence
10 of 31 testable claims verified · 1 contradicted → integrity 26/100
47 distinct capability claims found in Twenty’s own claimed-docs/GitHub materials, reconciled against our judge’s independent verdicts.
10
Verified
20
Unverified
1
Contradicted
15
Undersold
Verified (30)
“Create custom objects with 20+ field types and build relationships between objects”
Model custom objects with fields and relationships beyond the built-in contacts, companies, and dealsfullproof ↗
“Switch between table, kanban, and calendar views”
Add custom fields and build filtered, sorted, and shared views without an admin projectfullproof ↗
“Trigger workflows on record changes, schedules, manual actions, or incoming webhooks”
Build trigger-based workflows that update records, create tasks, and send notifications automaticallyfullproof ↗
“Build custom dashboards with real-time widgets tracking pipeline metrics, team performance, and KPIs”
Build reports and dashboards on pipeline, activity, and conversion without exporting to a spreadsheetfullproof ↗
“Developer-first API with GraphQL and REST endpoints and auto-generated docs per workspace, adapting to custom data models”
Drive the product through a documented public APIfullproof ↗
“Developer-first API with GraphQL and REST endpoints and auto-generated docs per workspace, adapting to custom data models”
Do everything through the API that I can do in the UIpartialproof ↗
“Self-host Twenty on your own infrastructure with a single Docker Compose command”
“Create custom many-to-many relations between any objects”
Model custom objects with fields and relationships beyond the built-in contacts, companies, and dealsfullproof ↗
“Custom objects get full first-class treatment including API endpoints, views, permissions, and workflow triggers”
Model custom objects with fields and relationships beyond the built-in contacts, companies, and dealsfullproof ↗
“Custom objects get full first-class treatment including API endpoints, views, permissions, and workflow triggers”
Do everything through the API that I can do in the UIpartialproof ↗
“Workflows can chain record operations, emails, HTTP requests, code, branches, iterators, AI agents, delays, and forms”
Build trigger-based workflows that update records, create tasks, and send notifications automaticallyfullproof ↗
“Workflow actions include sending Slack alerts on deal stage changes and auto-enriching new contacts via external APIs”
Build trigger-based workflows that update records, create tasks, and send notifications automaticallyfullproof ↗
“Dashboards support configurable chart type, data source, filters, aggregation, and grouping”
Build reports and dashboards on pipeline, activity, and conversion without exporting to a spreadsheetfullproof ↗
“Dashboards are workspace-level, shared with the whole team, with resizable grid-layout widgets”
Build reports and dashboards on pipeline, activity, and conversion without exporting to a spreadsheetfullproof ↗
“New custom objects automatically get REST and GraphQL endpoints identical to built-in objects”
Do everything through the API that I can do in the UIpartialproof ↗
“New custom objects automatically get REST and GraphQL endpoints identical to built-in objects”
Model custom objects with fields and relationships beyond the built-in contacts, companies, and dealsfullproof ↗
“Metadata API lets you programmatically create/modify/delete objects, fields, and relations”
Drive the product through a documented public APIfullproof ↗
“Metadata API lets you programmatically create/modify/delete objects, fields, and relations”
Model custom objects with fields and relationships beyond the built-in contacts, companies, and dealsfullproof ↗
“REST and GraphQL support batching up to 60 records per request, including GraphQL batch upsert”
Sync records bidirectionally through the API at scale, with documented rate limits, upserts, and change detectionpartialproof ↗
“Install latest stable Twenty via a single install script command”
“Sign up and spin up a hosted workspace in under a minute with no infrastructure to manage”
Go from signup to a working pipeline with my real data in under an hour, without an implementation partnerpartialproof ↗
“Unlimited custom objects across all plans”
Model custom objects with fields and relationships beyond the built-in contacts, companies, and dealsfullproof ↗
“Create custom objects for anything a business needs, e.g. projects, support tickets, products, contracts”
Model custom objects with fields and relationships beyond the built-in contacts, companies, and dealsfullproof ↗
“Filter views with AND/OR logic, sort by multiple fields, group records, and save custom views”
Add custom fields and build filtered, sorted, and shared views without an admin projectfullproof ↗
“Workflows automate repetitive tasks and connect to external tools without code (or with code if desired)”
Build trigger-based workflows that update records, create tasks, and send notifications automaticallyfullproof ↗
“Built on React and TypeScript so teams can extend it without proprietary languages”
“Code action lets workflows run custom JavaScript for complex logic”
Build trigger-based workflows that update records, create tasks, and send notifications automaticallyfullproof ↗
“Self-hosting lets privacy-conscious organizations own their data end to end”
“Dashboards give real-time visibility into pipeline health, team performance, and revenue trends”
Build reports and dashboards on pipeline, activity, and conversion without exporting to a spreadsheetfullproof ↗
“API import supports large-scale, unlimited-volume migrations and automation”
Sync records bidirectionally through the API at scale, with documented rate limits, upserts, and change detectionpartialproof ↗
Unverified (32)
“Trigger workflows on record changes, schedules, manual actions, or incoming webhooks”
Define rules that trigger actions automatically on eventsfullproof ↗
“Connect Google Workspace or Microsoft 365 so emails and calendar events auto-appear on CRM records”
Connect Gmail or Outlook so emails sync two-way and log automatically to the right recordsfullproof ↗
“Connect Google Workspace or Microsoft 365 so emails and calendar events auto-appear on CRM records”
Sync my calendar so meetings appear on contact and deal timelinesfullproof ↗
“AI agents work autonomously in the CRM, answering questions, enriching records, and executing multi-step tasks within permissions”
Set up automations that run autonomously in the backgroundfullproof ↗
“AI agents work autonomously in the CRM, answering questions, enriching records, and executing multi-step tasks within permissions”
Have contact and company records auto-enriched with firmographic and contact datapartialproof ↗
“Role-based access control at object, field, and record level, plus SAML/OIDC SSO”
“Import data from CSV or via API with field mapping, duplicate detection, and error handling”
Import my spreadsheet of contacts and deals with field mapping and validation, without losing rows silentlyfullproof ↗
“Export data anytime with no lock-in”
“Workflow actions include sending Slack alerts on deal stage changes and auto-enriching new contacts via external APIs”
Have contact and company records auto-enriched with firmographic and contact datapartialproof ↗
“Filter which emails get imported by date range or sender”
Connect Gmail or Outlook so emails sync two-way and log automatically to the right recordsfullproof ↗
“Connect to 5,000+ apps via Zapier without code”
Install prebuilt integrations (Slack, support desk, marketing, data warehouse) from an app marketplacepartialproof ↗
“Developers can build full-featured apps on top of Twenty with custom UI, server-side logic, and deep integrations, publishable publicly or privately”
Install prebuilt integrations (Slack, support desk, marketing, data warehouse) from an app marketplacepartialproof ↗
“AI chatbot answers natural-language questions about CRM data, queries records, and summarizes information”
Operate the product with natural-language commandsfullproof ↗
“AI chatbot answers natural-language questions about CRM data, queries records, and summarizes information”
Delegate tasks to a built-in AI assistant inside the productfullproof ↗
“AI chatbot answers natural-language questions about CRM data, queries records, and summarizes information”
Get AI-generated insights and suggestions from my data inside the productfullproof ↗
“AI agents are restricted to objects/fields the user's role permits, keeping sensitive data protected”
Issue scoped/least-privilege API credentials for an agentfullproof ↗
“API keys can be scoped to a specific role to limit access”
Issue scoped/least-privilege API credentials for an agentfullproof ↗
“REST and GraphQL support batching up to 60 records per request, including GraphQL batch upsert”
Perform bulk operations across many items at oncefullproof ↗
“Import mapping UI lets you review and fix row errors directly during CSV import”
Import my spreadsheet of contacts and deals with field mapping and validation, without losing rows silentlyfullproof ↗
“Import can reference related records via unique fields like id, email, or domain”
Import my spreadsheet of contacts and deals with field mapping and validation, without losing rows silentlyfullproof ↗
“Export workspace data for backups, reporting, or migration, up to 20,000 records per export”
“Scaffold a new app with the official Twenty CLI, defining objects, fields, and views as code”
“Publish apps privately via the CLI”
“Row-level permissions, SAML/OIDC SSO, custom domain, and priority support available as plan features”
“MCP server available across all plans”
“Import data for any object using CSV, XLSX, or XLS files”
Import my spreadsheet of contacts and deals with field mapping and validation, without losing rows silentlyfullproof ↗
“Audit logs track who did what”
“Self-hosting lets privacy-conscious organizations own their data end to end”
Choose where my data is stored (region/residency)partialproof ↗
“AI agents can autonomously enrich records with data from external sources as part of multi-step tasks”
Have contact and company records auto-enriched with firmographic and contact datapartialproof ↗
“AI agents can autonomously enrich records with data from external sources as part of multi-step tasks”
Have an agent enrich a new lead end-to-end via the API or MCP server — creating the record, filling company data, and assigning an ownerpartialproof ↗
“Dashboards give real-time visibility into pipeline health, team performance, and revenue trends”
Forecast revenue from pipeline value, stage probabilities, and close datespartialproof ↗
“API import supports large-scale, unlimited-volume migrations and automation”
Migrate from another CRM with my records, owners, and history intactpartialproof ↗
Contradicted (1)
“Workflows can chain record operations, emails, HTTP requests, code, branches, iterators, AI agents, delays, and forms”
Undersold (15)
Point an agent at llms.txt or agent-oriented docsfullproof ↗
Run the product headlessly / in CI for automationpartialproof ↗
Explore an interactive API reference with runnable examplespartialproof ↗
Download a machine-readable API spec (OpenAPI or equivalent)partialproof ↗
Detect duplicate contacts or companies and merge them without losing datapartialproof ↗
Manage contacts and companies as linked records with a full activity timeline on eachpartialproof ↗
Send templated emails or multi-step sequences to prospects from inside the CRMpartialproof ↗
Have an agent update deal stages and next steps from email and meeting signals via the API or MCP serverpartialproof ↗
Run multiple pipelines with different stage sets for different products or motionspartialproof ↗
Track deals on a visual pipeline with customizable stages and drag-and-drop updatespartialproof ↗
Prevent my data from being used to train AI modelspartialproof ↗
Have an agent compile an account brief — open deals, recent emails, and history — from CRM data via the API or MCP server before a meetingpartialproof ↗
Business model
Open-source (self-hostable for free); Twenty Cloud is per-user per month with usage-based credits for workflows and AI on top.
pricing ↗Score trend
How this product’s scores have moved as evidence and verdicts are re-derived — a point per change, not per day.
Flag
⚑ Flag a verdictThink a verdict is wrong? Opens a prefilled GitHub issue — or use the ⚑ next to any verdict above.
For agents
Agent surface uptime llms.txt 100% (30d, checked every 6h since Sep 8 '26)