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Rank #1 of 5 in Team Chat

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Slack Technologies (Salesforce) · commercial

npm 10.1M/wknpm/wk -3.1M

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Slack homepage screenshot
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Slack docs screenshot
docs · captured Sep 2026 · view live ↗

Verified integrations

Connections to other tracked products — hover a chip for the verbatim evidence quote behind it.

Asana logoAsanaProject ManagementAuth0 logoAuth0Auth & IdentityBetter Stack logoBetter StackIncident Management & On-callCanny logoCannyProduct Feedback & IntentChatGPT logoChatGPTAI AssistantsClaude logoClaudeAI AssistantsClaude Agent SDK logoClaude Agent SDKAgent Frameworks & SDKsClaude Code logoClaude CodeAI Coding AgentsClickUp logoClickUpProject ManagementCline logoClineAI Coding AgentsCodegen logoCodegenSoftware FactoryCodex logoCodexAI Coding AgentsCodex Plugins logoCodex PluginsAgent Skills & ExtensionsCognee logoCogneeAI Memory LayersCrewAI logoCrewAIAgent Frameworks & SDKsCursor logoCursorAI Coding AgentsDatabricks logoDatabricksData Warehouses & LakehousesDevin logoDevinAI Coding AgentsFactory logoFactorySoftware FactoryFellow logoFellowMeeting AI & NotetakersFireHydrant logoFireHydrantIncident Management & On-callGitea logoGiteaCode HostingGitHub logoGitHubCode HostingGitLab logoGitLabCode HostingGranola logoGranolaMeeting AI & NotetakersHoneycomb logoHoneycombObservability & MonitoringHubSpot logoHubSpotCRMincident.io logoincident.ioIncident Management & On-callJira logoJiraProject ManagementLangfuse logoLangfuseLLM Evals & ObservabilityLangSmith logoLangSmithLLM Evals & ObservabilityLaunchDarkly logoLaunchDarklyFeature Flags & ExperimentationLinear logoLinearProject ManagementLorikeetAI Customer Support Agentsmonday.com logomonday.comProject ManagementMotion logoMotionScheduling & CalendarNetlify logoNetlifyEdge & App PlatformsNotion logoNotionProject ManagementOllama logoOllamaLocal LLM RuntimesOpenHands logoOpenHandsSoftware FactoryPagerDuty logoPagerDutyIncident Management & On-callParahelpAI Customer Support AgentsPipedream MCP logoPipedream MCPMCP Infrastructure & RegistriesPlausible Analytics logoPlausible AnalyticsProduct AnalyticsPostHog logoPostHogProduct AnalyticsProductboard logoProductboardProduct Feedback & IntentPylonAI Customer Support AgentsRailway logoRailwayEdge & App PlatformsRamp logoRampStartup BankingReflect logoReflectNotes & Knowledge BasesRippling logoRipplingPayroll & HR OpsRootly logoRootlyIncident Management & On-callRudderStack logoRudderStackCustomer Data PlatformsSalesforce Sales Cloud logoSalesforce Sales CloudCRMSentry logoSentryObservability & MonitoringShortwave logoShortwaveEmail Clients & Email AISnyk logoSnykSecurity ScannersTruffleHog logoTruffleHogSecurity ScannersTwenty logoTwentyCRMVercel logoVercelEdge & App PlatformsW&B Weave logoW&B WeaveLLM Evals & ObservabilityWarp logoWarpTerminalsWorkOS logoWorkOSAuth & IdentityYYLO logoYYLOSoftware FactoryZapier logoZapierWorkflow AutomationZulip logoZulipTeam Chat

By theme — the product's score on each story themeBy theme

Agenticness — how well agents can access and operate the productAgenticnessevidence →

How well agents can access and operate the product

59.5/100

App platform — stories about app platform in this arenaApp platformevidence →

Stories about app platform in this arena

60.0/100

Automation depth — how much of the product can run unattendedAutomation depthevidence →

How much of the product can run unattended

36.0/100

Bots integrations — stories about bots integrations in this arenaBots integrationsevidence →

Stories about bots integrations in this arena

70.9/100

Calls huddles — stories about calls huddles in this arenaCalls huddlesevidence →

Stories about calls huddles in this arena

77.1/100

Channels threads — stories about channels threads in this arenaChannels threadsevidence →

Stories about channels threads in this arena

7.0/100

Compliance exports — stories about compliance exports in this arenaCompliance exportsevidence →

Stories about compliance exports in this arena

6.4/100

Openness — open source, data portability, and self-hosting storiesOpennessevidence →

Open source, data portability, and self-hosting stories

10.8/100

Pricing limits — free-tier ceilings, usage caps, and rate limits before you have to payPricing limitsevidence →

Free-tier ceilings, usage caps, and rate limits before you have to pay

12.0/100

Privacy posture — data-handling and privacy storiesPrivacy postureevidence →

Data-handling and privacy stories

2.0/100

Search knowledge — stories about search knowledge in this arenaSearch knowledgeevidence →

Stories about search knowledge in this arena

53.6/100

Workflow automation — stories about workflow automation in this arenaWorkflow automationevidence →

Stories about workflow automation in this arena

80.0/100

Story verdicts — every judged story with its evidenceStory verdicts

What’s free: 0 free · 0 paid · 1 enterprise · 31 not stated in evidence

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Sorted by importance (agentic first) (high → low) · 51/51 stories · click a row’s chevron for the rationale and evidence

Drive the product through a documented public API G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness3full9/10T

Connect an agent via an official MCP server G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness3full8/10T

Delegate tasks to a built-in AI assistant inside the product G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness3full7/10C

Plug MCP servers into this product so it can use their tools G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness3none0/10

Build against official SDKs G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full9/10C

Point an agent at llms.txt or agent-oriented docs G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full8/10T

Subscribe to events via webhooks G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full8/10C

Use an official CLI G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full8/10T

Get AI-generated insights and suggestions from my data inside the product G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full7/10C

Operate the product with natural-language commands G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full7/10C

Run the product headlessly / in CI for automation G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full7/10C

Set up automations that run autonomously in the background G

Agentic features

ai-native userAgenticness — how well agents can access and operate the productAgenticness2full7/10C

Download a machine-readable API spec (OpenAPI or equivalent) G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial6/10T

Rely on versioned APIs with a documented deprecation policy G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial6/10C

Issue scoped/least-privilege API credentials for an agent G

Agent access

ai-native userAgenticness — how well agents can access and operate the productAgenticness2partial4/10C

Explore an interactive API reference with runnable examples G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness2none0/10

Test against a sandbox environment without touching production data G

Api quality

ai-native userAgenticness — how well agents can access and operate the productAgenticness1fullenterprise7/10C

Build a bot that receives messages and events in real time through an events API or gateway connection C

Bot api

developerBots integrations — stories about bots integrations in this arenaBots integrations3full9/10C

Build no-code workflows triggered by events, schedules, or form submissions inside the chat tool C

Workflow builder

team-adminWorkflow automation — stories about workflow automation in this arenaWorkflow automation3full8/10C

Define rules that trigger actions automatically on events G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth3full8/10C

Have an agent read and post channel messages through the official API using scoped tokens C

Ai agents

ai-native userBots integrations — stories about bots integrations in this arenaBots integrations3full8/10C

Install prebuilt integrations from an app directory or marketplace C

Apps

team-adminApp platform — stories about app platform in this arenaApp platform3full8/10C

Start an audio or video call directly from a channel or DM without leaving the app C

Calls

team-adminCalls huddles — stories about calls huddles in this arenaCalls huddles3full8/10C

Add an AI agent as a member of a channel that participates in conversations when mentioned C

Ai agents

ai-native userBots integrations — stories about bots integrations in this arenaBots integrations3full7/10C

Search the full message history with filters like sender, channel, and date C

Search

team-adminSearch knowledge — stories about search knowledge in this arenaSearch knowledge3partial6/10C

Export the full message history of my workspace in machine-readable formats, including private conversations where policy allows C

Exports

team-adminCompliance exports — stories about compliance exports in this arenaCompliance exports3disputed5/10D

Export all of my data in open formats and leave G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness3disputed4/10D

Reply in threads so side discussions stay attached to the original message C

Messaging model

team-adminChannels threads — stories about channels threads in this arenaChannels threads3partial3/10X

Self-host the core product G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness3none0/10

Organize conversations into public and private channels with membership controls C

Messaging model

team-adminChannels threads — stories about channels threads in this arenaChannels threads3noneuntestednone yet

Prevent my data from being used to train AI models G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture3noneuntestednone yet

Build apps with rich interactive UI inside chat — modals, buttons, and structured message layouts C

Apps

developerApp platform — stories about app platform in this arenaApp platform2full9/10C

Get AI-generated notes and recaps from meetings and huddles I attended or missed C

Ai notes

ai-native userCalls huddles — stories about calls huddles in this arenaCalls huddles2full8/10C

Get AI-generated summaries and recaps of channels and threads I missed C

Ai catchup

ai-native userSearch knowledge — stories about search knowledge in this arenaSearch knowledge2full8/10C

Share my screen during a call for live collaboration C

Calls

team-adminCalls huddles — stories about calls huddles in this arenaCalls huddles2full7/10C

Do everything through the API that I can do in the UI G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness2partial6/10T

Catch up on busy channels efficiently because every conversation is organized under a named topic or thread C

Messaging model

team-adminChannels threads — stories about channels threads in this arenaChannels threads2disputed5/10D

Post a message into a channel with a simple incoming webhook URL C

Bot api

developerBots integrations — stories about bots integrations in this arenaBots integrations2partial5/10C

Keep my team on a free tier without losing access to older message history G

Pricing

team-adminPricing limits — free-tier ceilings, usage caps, and rate limits before you have to payPricing limits2disputed4/10D

Schedule recurring jobs or workflows G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth2partial4/10C

Control data retention and deletion G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture2disputed3/10D

Enforce message retention policies and legal holds for compliance and eDiscovery C

Compliance

platform-engineerCompliance exports — stories about compliance exports in this arenaCompliance exports2none0/10

Review audit logs of admin and user actions across the workspace G

Compliance

platform-engineerCompliance exports — stories about compliance exports in this arenaCompliance exports2none0/10

Choose where my data is stored (region/residency) G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture2noneuntestednone yet

Collaborate with external partners through guest accounts or shared channels with limited access C

External collaboration

team-adminChannels threads — stories about channels threads in this arenaChannels threads2noneuntestednone yet

Opt out of telemetry and usage tracking G

ai-native userPrivacy posture — data-handling and privacy storiesPrivacy posture2noneuntestednone yet

Perform bulk operations across many items at once G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth2noneuntestednone yet

Read the product's source under an open license G

ai-native userOpenness — open source, data portability, and self-hosting storiesOpenness2noneuntestednone yet

Register custom slash commands that users invoke from the message box C

Apps

developerApp platform — stories about app platform in this arenaApp platform2noneuntestednone yet

Tune notifications per channel, keyword, and schedule so only what matters interrupts me C

Notifications

team-adminChannels threads — stories about channels threads in this arenaChannels threads2noneuntestednone yet

Version, review, and roll back my automations G

ai-native userAutomation depth — how much of the product can run unattendedAutomation depth1none0/10

Opportunities — the stories that would move this product's scores, from its own judged verdictsOpportunitiestop 8 of 23 stories with headroom

What would move Slack’s scores — derived from its own judged verdicts, biggest headroom first. Each line quotes what the judge found missing; shipping it (or evidencing it publicly) is the fix.

  1. Agenticness — how well agents can access and operate the productPlug MCP servers into this product so it can use their tools

    nonemoves agent-readyimpact 45

    All evidence describes Slack exposing its own official MCP server so external AI clients (Claude, ChatGPT, custom agents) can call Slack's tools — the reverse direction of this story, which asks whether a user can plug external MCP servers into Slack so Slack's own agents (e.g., Slackbot) can use their tools.

  2. Openness — open source, data portability, and self-hosting storiesSelf-host the core product

    nonemoves PA Scoreimpact 30

    Slack is a cloud SaaS product; the evidence pack shows only hosted/cloud offerings, developer sandboxes, CLI, SDKs, and export tools—no self-hosted deployment option is documented anywhere, and community evidence even discusses difficulty exporting data or migrating off Slack's hosted service.

  3. Channels threads — stories about channels threads in this arenaOrganize conversations into public and private channels with membership controls

    nonemoves PA Scoreimpact 30

    The evidence pack focuses almost entirely on Slack's AI/MCP tooling, developer SDKs, huddles, and integrations, with no first-party documentation describing channel creation, public vs.

  4. Privacy posture — data-handling and privacy storiesPrevent my data from being used to train AI models

    nonemoves PA Scoreimpact 30

    No evidence in the pack addresses AI training data opt-out or controls preventing Slack/customer data from being used to train AI models; the pack covers unrelated AI features (search, summarization, MCP server) and export/pricing controversies but nothing about AI-training data usage or opt-out settings.

  5. Agenticness — how well agents can access and operate the productExplore an interactive API reference with runnable examples

    nonemoves API qualityimpact 30

    Slack has API method reference docs (e.g.

  6. Channels threads — stories about channels threads in this arenaReply in threads so side discussions stay attached to the original message

    partialq3/10moves PA Scoreimpact 21

    Missing: official docs/screenshots describing thread-reply UX, independent confirmation that reply notifications and thread views work smoothly, and resolution of the cited usability complaints.

  7. Compliance exports — stories about compliance exports in this arenaReview audit logs of admin and user actions across the workspace

    nonemoves PA Scoreimpact 20

    The evidence pack includes only workspace data export/import documentation (e.g., slack-docs-22/23/35/36) and community complaints about export restrictions (slack-comm-2), but nothing that documents an audit log capability tracking admin and user actions across the workspace.

  8. Automation depth — how much of the product can run unattendedPerform bulk operations across many items at once

    nonemoves PA Scoreimpact 20

    Slack's Web API and MCP server document single-item actions (send one message, upload one file, create one list entry, etc.) with no documented batch/bulk endpoints or MCP tools for operating across many items in one call.

Showing the top 8 of 23 — every none/partial verdict in the story verdicts table is headroom.

Think a verdict is wrong? Every verdicts-table row has a Flag link — see the methodology.

Coverage map — which docs area, API section, or community source covers which judged storiesCoverage map20 surfaces · 36 covered stories

Where the cited evidence behind each covered verdict came from — the same citations the verdicts table shows, no extra judging.

Claims vs evidence — vendor claims reconciled against independent verdictsClaims vs evidence

3 of 21 testable claims verified · 2 contradictedintegrity 0/100

36 distinct capability claims found in Slack’s own claimed-docs/GitHub materials, reconciled against our judge’s independent verdicts.

3

Verified

16

Unverified

2

Contradicted

12

Undersold

Verified (8)
Unverified (22)
Contradicted (2)
Undersold (12)
Claims outside our story set (4)

Real capability claims found in Slack’s own materials, but no story in this arena’s taxonomy covers them yet — that’s feedback on the taxonomy, not a mark against the product.

  • Upload files to Slack via a two-step API process

    source ↗
  • Links, documents, and messages shared during a huddle are automatically saved after it ends

    source ↗
  • Huddles support emoji reactions, colorful backgrounds, and effects for expression

    source ↗
  • Choose the development tool that fits your workflow (CLI, SDKs, etc.)

    source ↗
Suggest a story for these →

Business model

free-tiersubscription-per-seatenterprise-custom

Free plan keeps only ~90 days of message history; Pro and Business+ are billed per active user per month, Enterprise+ is custom-quoted.

pricing ↗

Score trend

How this product’s scores have moved as evidence and verdicts are re-derived — a point per change, not per day.

PA Score33 (Sep 4 '26)44 (Sep 16 '26)
Agent-ready62 (Sep 4 '26)65 (Sep 16 '26)

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For agents

Data

Agent surface uptime llms.txt 100% (30d, checked every 6h since Sep 8 '26)