Rank #5 of 6 in Email Clients & Email AI
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Verified integrations
Connections to other tracked products — hover a chip for the verbatim evidence quote behind it.
By theme — the product's score on each story themeBy theme
Accounts openness — stories about accounts openness in this arenaAccounts opennessevidence →
Stories about accounts openness in this arena
Agenticness — how well agents can access and operate the productAgenticnessevidence →
How well agents can access and operate the product
Ai email — stories about ai email in this arenaAi emailevidence →
Stories about ai email in this arena
Automation depth — how much of the product can run unattendedAutomation depthevidence →
How much of the product can run unattended
Calendar integration — stories about calendar integration in this arenaCalendar integrationevidence →
Stories about calendar integration in this arena
Composing sending — stories about composing sending in this arenaComposing sendingevidence →
Stories about composing sending in this arena
Offline reliability — stories about offline reliability in this arenaOffline reliabilityevidence →
Stories about offline reliability in this arena
Openness — open source, data portability, and self-hosting storiesOpennessevidence →
Open source, data portability, and self-hosting stories
Privacy posture — data-handling and privacy storiesPrivacy postureevidence →
Data-handling and privacy stories
Privacy tracking — stories about privacy tracking in this arenaPrivacy trackingevidence →
Stories about privacy tracking in this arena
Search history — stories about search history in this arenaSearch historyevidence →
Stories about search history in this arena
Speed keyboard — stories about speed keyboard in this arenaSpeed keyboardevidence →
Stories about speed keyboard in this arena
Team collaboration — stories about team collaboration in this arenaTeam collaborationevidence →
Stories about team collaboration in this arena
Triage inbox — stories about triage inbox in this arenaTriage inboxevidence →
Stories about triage inbox in this arena
Story verdicts — every judged story with its evidenceStory verdicts
What’s free: 0 free · 1 paid · 0 enterprise · 22 not stated in evidence
Follow the green: where the map greys out is where Shortwave stops today. ✓ full · ~ partial · ! disputed · — none · n/a not applicable.
Accounts openness — stories about accounts openness in this arenaAccounts openness
Stories about accounts openness in this arena
Agenticness — how well agents can access and operate the productAgenticness
How well agents can access and operate the product
API surface
Drive the product through a documented public API
—0/10
Subscribe to events via webhooks
—0/10
Build against official SDKs
—0/10
Issue scoped/least-privilege API credentials for an agent
—0/10
Connect an agent via an official MCP server
—0/10
Download a machine-readable API spec (OpenAPI or equivalent)
—0/10
Rely on versioned APIs with a documented deprecation policy
—0/10
Test against a sandbox environment without touching production data
n/an/a
Explore an interactive API reference with runnable examples
—0/10
Docs for agents
Point an agent at llms.txt or agent-oriented docs
—0/10
Agentic features
Delegate tasks to a built-in AI assistant inside the product
✓8/10
Operate the product with natural-language commands
✓8/10
Plug MCP servers into this product so it can use their tools
✓8/10
Get AI-generated insights and suggestions from my data inside the product
✓8/10
Set up automations that run autonomously in the background
✓7/10
Ai email — stories about ai email in this arenaAi email
Stories about ai email in this arena
An external agent — Claude, ChatGPT, or my own — can read, triage, draft, and send my email end to end through a documented connection
—0/10
Ask an assistant questions across my whole inbox and calendar — who said what, what's outstanding — and get grounded answers
✓8/10
AI drafts replies in my own voice and tone — ready to review and send, not generic boilerplate
~6/10
AI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and audit
✓7/10
Automation depth — how much of the product can run unattendedAutomation depth
How much of the product can run unattended
Calendar integration — stories about calendar integration in this arenaCalendar integration
Stories about calendar integration in this arena
Composing sending — stories about composing sending in this arenaComposing sending
Stories about composing sending in this arena
Offline reliability — stories about offline reliability in this arenaOffline reliability
Stories about offline reliability in this arena
Openness — open source, data portability, and self-hosting storiesOpenness
Open source, data portability, and self-hosting stories
Privacy posture — data-handling and privacy storiesPrivacy posture
Data-handling and privacy stories
Privacy tracking — stories about privacy tracking in this arenaPrivacy tracking
Stories about privacy tracking in this arena
Search history — stories about search history in this arenaSearch history
Stories about search history in this arena
Speed keyboard — stories about speed keyboard in this arenaSpeed keyboard
Stories about speed keyboard in this arena
Team collaboration — stories about team collaboration in this arenaTeam collaboration
Stories about team collaboration in this arena
Triage inbox — stories about triage inbox in this arenaTriage inbox
Stories about triage inbox in this arena
Sorted by importance (agentic first) (high → low) · 54/54 stories · click a row’s chevron for the rationale and evidence
Delegate tasks to a built-in AI assistant inside the product G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | full | 8/10 | Cclaimed | |
Plug MCP servers into this product so it can use their tools G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | full | 8/10 | Xcommunity | |
Connect an agent via an official MCP server G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | none | 0/10 | ||
Drive the product through a documented public API G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 3 | none | 0/10 | ||
Get AI-generated insights and suggestions from my data inside the product G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 8/10 | Cclaimed | |
Operate the product with natural-language commands G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 8/10 | Cclaimed | |
Set up automations that run autonomously in the background G Agentic features | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | full | 7/10 | Cclaimed | |
Build against official SDKs G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Download a machine-readable API spec (OpenAPI or equivalent) G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Explore an interactive API reference with runnable examples G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Issue scoped/least-privilege API credentials for an agent G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Point an agent at llms.txt or agent-oriented docs G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Rely on versioned APIs with a documented deprecation policy G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Subscribe to events via webhooks G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | 0/10 | ||
Run the product headlessly / in CI for automation G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | none | untested | none yet | |
Use an official CLI G Agent access | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 2 | n/a | untested | none yet | |
Test against a sandbox environment without touching production data G Api quality | ai-native user | Agenticness — how well agents can access and operate the productAgenticness | 1 | n/a | untested | none yet | |
Split my inbox into focused streams — important, team, newsletters, calendar invites — so triage happens in priority order, not arrival order C Inbox structure | power-user | Triage inbox — stories about triage inbox in this arenaTriage inbox | 3 | full | 8/10 | Xcommunity | |
AI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and audit C Ai triage | ai-native user | Ai email — stories about ai email in this arenaAi email | 3 | full | 7/10 | Xcommunity | |
Define rules that trigger actions automatically on events G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 3 | full | 7/10 | Cclaimed | |
AI drafts replies in my own voice and tone — ready to review and send, not generic boilerplate C Ai drafting | ai-native user | Ai email — stories about ai email in this arenaAi email | 3 | partial | 6/10 | Cclaimed | |
My team works shared inboxes together — shared accounts or team channels where everyone sees the same conversation state C Shared inbox | team-lead | Team collaboration — stories about team collaboration in this arenaTeam collaboration | 3 | partial | 5/10 | Xcommunity | |
Connect several accounts across providers — Gmail, Microsoft 365, IMAP — and work them from one place C Multi account | switcher | Accounts openness — stories about accounts openness in this arenaAccounts openness | 3 | none | 0/10 | ||
Export all of my data in open formats and leave G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 3 | none | 0/10 | ||
Prevent my data from being used to train AI models G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 3 | none | 0/10 | ||
Self-host the core product G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 3 | none | 0/10 | ||
Do everything from the keyboard — comprehensive shortcuts and a command palette — in an interface fast enough to never make me wait C Shortcuts | power-user | Speed keyboard — stories about speed keyboard in this arenaSpeed keyboard | 3 | none | untested | none yet | |
Ask an assistant questions across my whole inbox and calendar — who said what, what's outstanding — and get grounded answers C Ai assistant | ai-native user | Ai email — stories about ai email in this arenaAi email | 2 | full | 8/10 | Xcommunity | |
Schedule an email to send later and undo a send within a grace window C Sending | power-user | Composing sending — stories about composing sending in this arenaComposing sending | 2 | full | 8/10 | Cclaimed | |
We can discuss an email in an internal side-thread — comments and @mentions beside the message — instead of forwarding copies around C Shared inbox | team-lead | Team collaboration — stories about team collaboration in this arenaTeam collaboration | 2 | full | 8/10 | Cclaimed | |
Perform bulk operations across many items at once G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 2 | partial | 6/10 | Cclaimed | |
Insert saved snippets or templates — with variables and attachments — instead of retyping the same reply C Templates | power-user | Composing sending — stories about composing sending in this arenaComposing sending | 2 | partial | 5/10 | Cclaimed | |
Schedule recurring jobs or workflows G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 2 | partial | 4/10 | Cclaimed | |
Search is fast and precise — operators, filters, and ranked results across my full mail history C Search | power-user | Search history — stories about search history in this arenaSearch history | 2 | disputed | 4/10 | Dcontradicted | |
Snooze conversations and set follow-up reminders that resurface a thread if nobody replies C Followups | power-user | Triage inbox — stories about triage inbox in this arenaTriage inbox | 2 | partial | 4/10 | Xcommunity | |
Assign conversations to teammates and route incoming mail with rules so ownership is explicit C Routing | team-lead | Team collaboration — stories about team collaboration in this arenaTeam collaboration | 2 | partial | 3/10 | Xcommunity | |
Control data retention and deletion G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 2 | partial | 3/10 | Xcommunity | |
Read, search, and write email offline, with changes syncing when I reconnect C Offline | power-user | Offline reliability — stories about offline reliability in this arenaOffline reliability | 2 | partial | 3/10 | Xcommunity | |
See my calendar, respond to invites, and create events without leaving the email client C Calendar | power-user | Calendar integration — stories about calendar integration in this arenaCalendar integration | 2 | partial | 3/10 | Cclaimed | |
An external agent — Claude, ChatGPT, or my own — can read, triage, draft, and send my email end to end through a documented connection C Agent workflows | ai-native user | Ai email — stories about ai email in this arenaAi email | 2 | none | 0/10 | ||
Choose where my data is stored (region/residency) G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 2 | none | 0/10 | ||
Do everything through the API that I can do in the UI G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 2 | none | 0/10 | ||
My mail stays reachable over open protocols and standard formats — IMAP/JMAP/SMTP access and standards-based export — so no client can lock me in C Portability | switcher | Accounts openness — stories about accounts openness in this arenaAccounts openness | 2 | none | 0/10 | ||
Opt out of telemetry and usage tracking G | ai-native user | Privacy posture — data-handling and privacy storiesPrivacy posture | 2 | none | 0/10 | ||
The client protects me from senders' tracking — blocking read pixels by default — and is transparent about what it does with my mail data C Protection | switcher | Privacy tracking — stories about privacy tracking in this arenaPrivacy tracking | 2 | none | 0/10 | ||
Read the product's source under an open license G | ai-native user | Openness — open source, data portability, and self-hosting storiesOpenness | 2 | none | untested | none yet | |
Import my complete mail history and contacts from my old provider or client C Migration | switcher | Search history — stories about search history in this arenaSearch history | 1 | partialpaid | 4/10 | Xcommunity | |
Select many conversations at once and archive, label, or mark them done in one stroke C Inbox structure | power-user | Triage inbox — stories about triage inbox in this arenaTriage inbox | 1 | partial | 4/10 | Cclaimed | |
Self-host the email app and keep the mail pipeline under my own control C Portability | switcher | Accounts openness — stories about accounts openness in this arenaAccounts openness | 1 | none | 0/10 | ||
See whether and when recipients opened my email C Sending | power-user | Composing sending — stories about composing sending in this arenaComposing sending | 1 | none | untested | none yet | |
Share my availability or insert bookable meeting times directly into an email C Calendar | power-user | Calendar integration — stories about calendar integration in this arenaCalendar integration | 1 | none | untested | none yet | |
The same inbox also handles adjacent customer channels — SMS, WhatsApp, social, or live chat — beside email C Channels | team-lead | Team collaboration — stories about team collaboration in this arenaTeam collaboration | 1 | none | untested | none yet | |
Use aliases or masked addresses so sign-ups and strangers never learn my real address C Protection | switcher | Privacy tracking — stories about privacy tracking in this arenaPrivacy tracking | 1 | none | untested | none yet | |
Version, review, and roll back my automations G | ai-native user | Automation depth — how much of the product can run unattendedAutomation depth | 1 | none | untested | none yet |
Opportunities — the stories that would move this product's scores, from its own judged verdictsOpportunitiestop 8 of 40 stories with headroom
What would move Shortwave’s scores — derived from its own judged verdicts, biggest headroom first. Each line quotes what the judge found missing; shipping it (or evidencing it publicly) is the fix.
Agenticness — how well agents can access and operate the productConnect an agent via an official MCP server
nonemoves agent-readyimpact 45
Shortwave documents letting its own AI Assistant connect out to third-party MCP servers ('Add custom integration', point to an MCP server of your choice) — this is MCP-client behavior, not Shortwave exposing an official MCP server that external agents could connect to.
Agenticness — how well agents can access and operate the productDrive the product through a documented public API
nonemoves agent-readyimpact 45
Shortwave's evidence only shows it acting as an MCP *client* (connecting its AI Assistant to other apps' MCP servers) or integrating with third-party APIs like Zapier/GitHub — none of this constitutes Shortwave itself exposing a documented public API for external developers to drive the product.
Speed keyboard — stories about speed keyboard in this arenaDo everything from the keyboard — comprehensive shortcuts and a command palette — in an interface fast enough to never make me wait
nonemoves PA Scoreimpact 30
The evidence pack contains no mentions of keyboard shortcuts, a command palette, or performance/speed benchmarks — all citations focus on AI features, integrations, and collaboration tools.
Accounts openness — stories about accounts openness in this arenaConnect several accounts across providers — Gmail, Microsoft 365, IMAP — and work them from one place
nonemoves PA Scoreimpact 30
No evidence Shortwave supports connecting multiple providers (Gmail, Microsoft 365, IMAP) from one inbox; in fact the founder explicitly states they integrate only with Gmail's APIs ('not IMAP'), and a user confirms 'it only works with Google servers.' This directly contradicts the multi-provider switcher story rather than merely lacking support for it.
Openness — open source, data portability, and self-hosting storiesExport all of my data in open formats and leave
nonemoves PA Scoreimpact 30
Missing: any documented export/download feature, supported open file formats, or migration/backup tooling.
Openness — open source, data portability, and self-hosting storiesSelf-host the core product
nonemoves PA Scoreimpact 30
Shortwave is a hosted SaaS email client with no evidence of any self-hostable version; it relies on Google servers and its own cloud infrastructure (comm-11), and no self-hosting docs, Docker images, or open-source releases exist in the evidence pack.
Privacy posture — data-handling and privacy storiesPrevent my data from being used to train AI models
nonemoves PA Scoreimpact 30
No evidence pack item describes any setting, policy statement, or opt-out mechanism letting users prevent their email/AI data from being used for model training; the only related community evidence (shortwave-comm-7) actually flags that Shortwave's privacy policy permits sharing email content/metadata with third-party vendors, which a user rejected outright rather than confirming a training opt-out exists.
Agenticness — how well agents can access and operate the productPoint an agent at llms.txt or agent-oriented docs
nonemoves agent-readyimpact 30
Direct probes show no llms.txt or agent-oriented docs endpoint exists (404s across llms.txt, docs-md, openapi paths), and no other evidence mentions such agent-facing documentation.
Showing the top 8 of 40 — every none/partial verdict in the story verdicts table is headroom.
Think a verdict is wrong? Every verdicts-table row has a Flag link — see the methodology.
Coverage map — which docs area, API section, or community source covers which judged storiesCoverage map5 surfaces · 24 covered stories
Where the cited evidence behind each covered verdict came from — the same citations the verdicts table shows, no extra judging.
Blog docs17 stories
- Plug MCP servers into this product so it can use their tools
- Get AI-generated insights and suggestions from my data inside the product
- Set up automations that run autonomously in the background
- Delegate tasks to a built-in AI assistant inside the product
- Operate the product with natural-language commands
- Ask an assistant questions across my whole inbox and calendar — who said what, what's outstanding — and get grounded answers
- AI drafts replies in my own voice and tone — ready to review and send, not generic boilerplate
- AI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and audit
- Schedule recurring jobs or workflows
- See my calendar, respond to invites, and create events without leaving the email client
- Schedule an email to send later and undo a send within a grace window
- Insert saved snippets or templates — with variables and attachments — instead of retyping the same reply
- Search is fast and precise — operators, filters, and ranked results across my full mail history
- Assign conversations to teammates and route incoming mail with rules so ownership is explicit
- We can discuss an email in an internal side-thread — comments and @mentions beside the message — instead of forwarding copies around
- My team works shared inboxes together — shared accounts or team channels where everyone sees the same conversation state
- Split my inbox into focused streams — important, team, newsletters, calendar invites — so triage happens in priority order, not arrival order
Hacker News11 stories
- Plug MCP servers into this product so it can use their tools
- Ask an assistant questions across my whole inbox and calendar — who said what, what's outstanding — and get grounded answers
- AI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and audit
- Read, search, and write email offline, with changes syncing when I reconnect
- Control data retention and deletion
- Import my complete mail history and contacts from my old provider or client
- Search is fast and precise — operators, filters, and ranked results across my full mail history
- Assign conversations to teammates and route incoming mail with rules so ownership is explicit
- My team works shared inboxes together — shared accounts or team channels where everyone sees the same conversation state
- Snooze conversations and set follow-up reminders that resurface a thread if nobody replies
- Split my inbox into focused streams — important, team, newsletters, calendar invites — so triage happens in priority order, not arrival order
shortwave.com11 stories
- Get AI-generated insights and suggestions from my data inside the product
- Set up automations that run autonomously in the background
- Delegate tasks to a built-in AI assistant inside the product
- Operate the product with natural-language commands
- AI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and audit
- Perform bulk operations across many items at once
- Define rules that trigger actions automatically on events
- Schedule recurring jobs or workflows
- See my calendar, respond to invites, and create events without leaving the email client
- Assign conversations to teammates and route incoming mail with rules so ownership is explicit
- Select many conversations at once and archive, label, or mark them done in one stroke
Changelog docs7 stories
- Set up automations that run autonomously in the background
- Delegate tasks to a built-in AI assistant inside the product
- Operate the product with natural-language commands
- Perform bulk operations across many items at once
- Define rules that trigger actions automatically on events
- Schedule recurring jobs or workflows
- We can discuss an email in an internal side-thread — comments and @mentions beside the message — instead of forwarding copies around
Claims vs evidence — vendor claims reconciled against independent verdictsClaims vs evidence
4 of 12 testable claims verified · 1 contradicted → integrity 17/100
23 distinct capability claims found in Shortwave’s own claimed-docs/GitHub materials, reconciled against our judge’s independent verdicts.
4
Verified
7
Unverified
1
Contradicted
12
Undersold
Verified (8)
“Built-in AI assistant can read threads, write drafts, search entire email history, and check your calendar”
Ask an assistant questions across my whole inbox and calendar — who said what, what's outstanding — and get grounded answersfullproof ↗
“You can connect almost any app to the AI via a custom Model Context Protocol (MCP) server”
Plug MCP servers into this product so it can use their toolsfullproof ↗
“AI Assistant integrations let it complete complex workflows across business apps without leaving the inbox”
Plug MCP servers into this product so it can use their toolsfullproof ↗
“Splits divide one big inbox into multiple focused inboxes, each shown in its own tab”
Split my inbox into focused streams — important, team, newsletters, calendar invites — so triage happens in priority order, not arrival orderfullproof ↗
“Custom AI filters let you write plain-English scripts to auto-label, star, or archive emails”
AI triages my inbox for me — auto-labeling, categorizing, and surfacing what needs attention — with behavior I can steer and auditfullproof ↗
“A built-in GitHub integration lets the AI check repositories and manage issues”
Plug MCP servers into this product so it can use their toolsfullproof ↗
“The product can connect to 3,000+ other apps for automated workflows”
Plug MCP servers into this product so it can use their toolsfullproof ↗
“AI can be connected to everyday tools like Slack, Calendar, Notion, Asana, and Hubspot to automate workflows”
Plug MCP servers into this product so it can use their toolsfullproof ↗
Unverified (11)
“AI Snippets let you define a reusable email template once and reuse it later”
Insert saved snippets or templates — with variables and attachments — instead of retyping the same replypartialproof ↗
“AI Snippets can be shared and reused across an entire team, not just individually”
Insert saved snippets or templates — with variables and attachments — instead of retyping the same replypartialproof ↗
“Scheduled send lets you write a message now and have it sent automatically at a future time”
Schedule an email to send later and undo a send within a grace windowfullproof ↗
“Undo send lets you revert an already-sent message back into an editable draft”
Schedule an email to send later and undo a send within a grace windowfullproof ↗
“Team comments let you privately discuss an email with teammates directly inside the app”
We can discuss an email in an internal side-thread — comments and @mentions beside the message — instead of forwarding copies aroundfullproof ↗
“@mentioning a teammate in a comment gives them access to both the comment and the underlying email”
We can discuss an email in an internal side-thread — comments and @mentions beside the message — instead of forwarding copies aroundfullproof ↗
“AI shows inline autocomplete suggestions while you draft an email; press tab to accept”
AI drafts replies in my own voice and tone — ready to review and send, not generic boilerplatepartialproof ↗
“A Zapier integration connects the AI to thousands of other third-party services”
Define rules that trigger actions automatically on eventsfullproof ↗
“One click identifies important emails and todos, letting you sweep away the rest in bulk”
Select many conversations at once and archive, label, or mark them done in one strokepartialproof ↗
“Triggers can automatically draft a reply as soon as a matching email arrives”
Define rules that trigger actions automatically on eventsfullproof ↗
“Triggers can automatically draft a reply as soon as a matching email arrives”
Set up automations that run autonomously in the backgroundfullproof ↗
Contradicted (1)
“Built-in AI assistant can read threads, write drafts, search entire email history, and check your calendar”
An external agent — Claude, ChatGPT, or my own — can read, triage, draft, and send my email end to end through a documented connectionnoneproof ↗
Undersold (12)
Get AI-generated insights and suggestions from my data inside the productfullproof ↗
Delegate tasks to a built-in AI assistant inside the productfullproof ↗
Operate the product with natural-language commandsfullproof ↗
Perform bulk operations across many items at oncepartialproof ↗
See my calendar, respond to invites, and create events without leaving the email clientpartialproof ↗
Read, search, and write email offline, with changes syncing when I reconnectpartialproof ↗
Import my complete mail history and contacts from my old provider or clientpartialproof ↗
Assign conversations to teammates and route incoming mail with rules so ownership is explicitpartialproof ↗
My team works shared inboxes together — shared accounts or team channels where everyone sees the same conversation statepartialproof ↗
Snooze conversations and set follow-up reminders that resurface a thread if nobody repliespartialproof ↗
Claims outside our story set (5)
Real capability claims found in Shortwave’s own materials, but no story in this arena’s taxonomy covers them yet — that’s feedback on the taxonomy, not a mark against the product.
“AI web browsing is enabled by default for paid plans”
source ↗“Instant Summaries automatically appear at the top of an email thread as soon as you open it”
source ↗“Standard AI tier now runs on Claude Sonnet 4.6, upgraded from Claude Haiku 4.5”
source ↗“Users can choose between four AI intelligence levels (Basic, Standard, Advanced, Expert) backed by different Claude models”
source ↗“Threads can be organized into todos for tracking follow-up work”
source ↗
Business model
Free tier for personal use with limited AI, then per-user Personal/Pro/Business/Enterprise tiers gated mainly by AI usage quota, team features, and support; billed monthly or annually.
pricing ↗Score trend
How this product’s scores have moved as evidence and verdicts are re-derived — a point per change, not per day.
Flag
⚑ Flag a verdictThink a verdict is wrong? Opens a prefilled GitHub issue — or use the ⚑ next to any verdict above.
For agents
